New

Quality Outcomes Coordinator

Children's National Medical Center
United States, D.C., Washington
Mar 21, 2026
Description The Quality Outcomes Coordinator will assist the organization to achieve top tier quality outcomes by proactively identifying opportunities for improvement. Collaborate with improvement teams to assess systems and processes, develop and execute action plans, use data to drive change, and evaluate effectiveness of interventions. Facilitate teams, educate hospital staff, analyze and prepare data for dissemination throughout the organization, act as a catalyst for the development of state of the art, innovative solutions and be an expert to facilitate organizational change. Ensure all solutions adhere to best practice standards and comply with health care regulations. Will be an expert in and mentor staff on improvement science techniques. Qualifications Minimum Education Bachelor's Degree Health related field (Required) Master's Degree . Minimum Work Experience 2 years Performance improvement experience in a hospital setting and three years clinical experience, preferably pediatrics (RN, RT, PT, OT, Medical Technologist, etc). (Required) Required Skills/Knowledge Proficient in MS Office Suite. Excellent interpersonal relationship skills. Excellent oral and written communication skills. Knowledge of and the ability to apply improvement science concepts to health care issues. Able to facilitate improvement teams and manage data. Excellent presentation skills. Functional Accountabilities Program Improvement Assessment Identify PI science knowledge deficits within the organization and improvement teams. Develop educational tools to eliminate the knowledge deficit. Develop and execute education plans. Assess effectiveness of education. Program Improvement Application Use PI tools to complete systematic analysis of processes and systems and identify opportunities for improvement. Facilitate system and process redesign and design testing; evaluate redesign effectiveness and redesign, as needed. Analyze data and use data to drive change. Maintain data integrity. Use state of the art data analysis techniques to ensure accurate analysis. Present data in meaningful and actionable ways. Facilitate Partner and collaborate with hospital staff to improve quality . Identify and execute strategies to build and strengthen a quality culture within the organization. Coach and motivate teams to successfully execute change. Ensure executed changes comply with best practice standards and applicable regulations. Facilitate innovation. Consult with teams and individual staff members as requested. Leadership Build functional and successful relationships with organizational departments, staff and external resources. Assist teams in setting and achieving best practice and standards. Demonstrate effective conflict management. Assist the organization to adopt cutting edge PI practice into individual PI competencies. Organizational Accountabilities Organizational Commitment/Identification Partner in the mission and upholds the core principles of the organization Committed to diversity and recognizes value of cultural ethnic differences Demonstrate personal and professional integrity Maintain confidentiality at all times Customer Service Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Primary Location : District of Columbia-Washington Work Locations : CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010 Job : Allied Health Organization : Surgery COE Position Status : R (Regular) - FT - Full-Time Shift : Day Work Schedule : 40 Job Posting : Mar 20, 2026, 10:20:52 PM Full-Time Salary Range : 81993.6 - 136656