Manager, Reporting Analytics-Onsite

Concentra is recognized as the nation's leading occupational health care company.

With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

The Reporting Analytics - Onsite Manager will serve as a highly hands-on analytical leader responsible for building and maturing the reporting and analytics function that supports Concentra's Onsite Health operations. In the early stages, this role will personally develop reporting assets, execute complex analyses, and establish data standards, tools, and performance measurement frameworks that enable operational excellence, clinical insight, and meaningful employer-focused reporting. As the program grows, this position will transition into a people-leadership role-recruiting, developing, and managing a team of analysts responsible for delivering high-quality reporting, dashboards, and insights across Concentra's onsite health portfolio. The manager will work closely with onsite health Operations, Clinical Leadership, Sales/Account Management, and Customer Success to ensure analytics are actionable, accurate, and aligned with employer needs and onsite health strategy.

Develop, manage, and enhance standardized reporting packages, dashboards (internal and external), and KPIs for onsite clinic operations
• Perform and oversee mid- to high-level analysis of clinic utilization, clinical outcomes, operational efficiency, and employer program ROI
• Translate analytic findings into clear, actionable recommendations for operational and clinical leaders
• Manage reporting request intake, prioritization, timelines, and stakeholder communication
• Ensure data accuracy and integrity through validation, reconciliation, and governance processes
• Identify opportunities for automation and standardization to improve reporting efficiency and scalability
• Partner with IT/BI teams to support enhancements to data models, data pipelines, and business intelligence tools
• Develop executive-ready presentations and reporting for employer business reviews, renewals, and performance discussions
• Ensure compliance with HIPAA and internal data privacy and security standards
• Recruit, coach, and develop a high-performing onsite analytics team

• Education Level: Bachelor's Degree Major: Analytics, Healthcare Administration, Mathematics, Computer Science, Economics, Business Intelligence
• Degree must be from an accredited college or university.
• Customarily has at least the following experience: 5 years
• Five to seven years of experience in analytics, reporting, or business intelligence roles
• Healthcare, occupational health, or employer onsite clinic experience strongly preferred
• At least two years of experience leading analysts or managing analytics projects
• Hands-on experience with SQL, business intelligence tools, and advanced Excel
• Demonstrated experience building dashboards, KPIs, and performance reporting for operational or clinical environments
• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Strong analytical, problem-solving, and critical-thinking skills
• Ability to clearly communicate insights to clinical, operational, and executive stakeholders
• Proficiency in data visualization and storytelling
• Strong organizational and project management skills
• Ability to manage multiple priorities in a fast-paced healthcare environment
• Demonstrated leadership, coaching, and team development capabilities
• Strict adherence to confidentiality and proper handling of protected health information

Employee Benefits

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.

*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*

Concentra is an Equal Opportunity Employer, including disability/veterans. Concentra provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, pregnancy, protected veteran status, disability, or other protected categories. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.