Posting Details
Position Information
| Job Category |
Casual Wage |
| Position Title |
Summer Opportunity - Technology Support Assistant |
| Full Time/Part Time |
Part Time |
| Division |
Dean of the Faculty |
| Department |
Information Technology Services - Engagement and Support |
| Hiring Wage/Salary Range |
$16.60 / hour |
| Department Statement |
Colgate University is a special place to work and offers many unique opportunities, including the ability to work with and among world class faculty and staff at a highly selective residential liberal arts institution. This position provides an opportunity to become familiar with the variety of regular positions that are available at the University, as well as the ability to add employment at a distinct University to your resume.
Successful candidates for this position will earn sick leave, paid time off, free parking, and a University 'Gate Card that provides access to fitness facilities, athletic and cultural events, as well as a discount on many items at the University Bookstore.
This type of appointment is not approved to work more than 999 hours per year for all positions combined. Should incumbents work more than a total of 999 hours in a year the appointment may not continue beyond one year of service.
Gain hands-on experience in a professional IT environment while developing important technical and interpersonal skills. You'll work closely with a supportive team of mentors and improve your skills in communication, customer service, hardware deployment, cybersecurity best practices, and troubleshooting. |
| Accountabilities |
Responsibilities include:
User Support: Utilize active listening to diagnose and troubleshoot technical issues; accurately document all client interactions within our service management system.
Hardware Deployment: Deliver and configure computers and peripheral equipment in offices, labs, and classrooms, ensuring all technology is fully functional upon setup.
Equipment Management: Assist with the assembly, disassembly, and physical transport of computer systems and related hardware.
Inventory Integrity: Conduct physical inventory audits and maintain data accuracy using spreadsheets to cross-check university assets.
Data Stewardship: Maintain strict confidentiality regarding sensitive data and adhere to university best practices for cybersecurity and privacy. |
Requirements
| Professional Experience/ Qualifications |
- Ability to communicate clearly and document technical solutions effectively for both technical and non-technical audiences
- Proven ability to follow established protocols and execute detailed instructions accurately
- Self-motivated with the ability to work independently and manage time effectively
- A high degree of punctuality and dependability
- A commitment to providing exceptional customer service
|
| Preferred Qualifications |
- Working knowledge of both Windows and Mac OS platforms
- Familiarity with tablets, mobile devices, and basic networking concepts
- Experience with hardware setup, including docking stations, monitors, and cable management
- A logical approach to problem-solving and technical troubleshooting
- A current valid driver's license
|
| Education |
Highschool diploma or equivalent. |
| Physical Requirements |
Must be able to lift 30 lbs |
| Other Information |
|
Posting Detail Information
| Requisition Number |
2026CW010Posting |
| Temporary |
Yes |
| Work Schedule |
Monday through Friday, 8:00AM - 5:00PM |
| Job Open Date |
03/18/2026 |
| Job Close Date |
|
| Open Until Filled |
Yes |
| Special Instructions Summary |
|
| EEO Statement |
The University recognizes that equal employment opportunity can only be achieved through demonstrated leadership. It is the Policy of the University to recruit, employ, retain, promote, and train employees on the basis of skills and experience, capacity to do the job, and valid job qualifications without regard to any characteristics protected by applicable local, state or federal laws. |
| Clery Act |
CAMPUS CRIME REPORTING AND STATISTICS
The Department of Campus Safety will provide upon request a copy of Colgate's Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at:
https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance. Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at
cusafety@colgate.edu. |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- *
Are you at least 18 years of age?
- *
Are you currently a Colgate employee?
- *
Have you ever been a Colgate employee?
- *
Are you a Colgate student who is on campus for the summer?
- *
Are you a child of a Colgate employee?
- *
Do you have a valid driver's license under Colgate University's MVR policy? Drivers shall not have exceeded two (2) "at-fault" accidents or violations within the last eighteen (18) months, had any violation in the past thirty-six (36) months for driving while intoxicated, driving while ability impaired by alcohol and/or drug, or reckless driving, had a license suspension or revocation in the past thirty-six (36) months. The University will run a Motor Vehicle check on the final candidate and regular checks will be made. *
- *
Please let us know how you heard about this position.
- Albany Times Union
- Binghamton Press & Sun
- BlackCoachesinSports
- Careerbuilders.com
- Cazenovia Republican
- Centralnewyorkhelpwanted.com
- Chronicle of Higher Education
- Chronicle of Philanthropy
- Colgate Employee
- Colgate Website
- CoSIDA
- Diverse Issues of Higher Education
- HERC (Upstate New York HERC)
- HigherEdJobs.com
- Indeed.com
- InsideHigherEd.com
- LinkedIn
- Mid-York Weekly
- NACWA
- naviGATE
- NCAA News
- Norwich Evening Sun
- Oneida Daily Dispatch
- Sherburne News
- Studentaffairs.com
- Syracuse Post Standard
- Utica Observer Dispatch
- Waterville Times
- WomenLeadersinCollegeSports.com
- Other
If you selected "Colgate Employee" or "Other" for how you heard about this position, please provide the employee's name or where you heard about/saw the position.
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
- Cover Letter
Optional Documents
|
Colgate University
paid time off, sick time
Mar 19, 2026