Business Analysis Senior Manager

Who are we?

Job Summary

This role sits at the frontier of that work. You will not be layering AI onto existing processes - you will be designing transformation initiatives where AI is the operating assumption from day one. Whether that means embedding generative AI into planning workflows, applying machine learning to surface performance signals that were previously invisible, or using intelligent automation to eliminate the manual burden that slows decision-making, you will be shaping how Equinix's business functions think about and harness AI as a competitive capability.

For someone who wants to do consequential work in enterprise AI transformation - and have it seen at the most senior levels of the organization - this is that role.

Responsibilities

Assess & Diagnose Cross-LOB Operational Performance

• Conduct structured current-state assessments of how key DIO functions - spanning location strategy, human capital planning, and operational planning - are performing across business units

• Identify where process gaps, data silos, and workflow inefficiencies are limiting LOB visibility, slowing decision cycles, or creating unplanned cost exposure

• Map interdependencies across functions and surface the highest-leverage transformation o

• portunities for DIO leadership

Define the North Star: AI-First Transformation Strategy

• Design forward-looking transformation roadmaps for DIO priority initiatives, with AI-infused workflows as the default - not an add-on

• Translate ambiguous strategic mandates into structured programs: clear objectives, sequenced milestones, defined owners, and measurable outcomes

• Define the adoption and readiness model for AI solutions - including piloting, change management, and enterprise rollout sequencing - drawing on proven approaches from large-scale platform deployments

• Establish the performance metrics and reporting infrastructure that allow DIO and LOB stakeholders to monitor transformation progress and course-correct in real time

Build Governance, Stage Gates & Operational Visibility

• Design the stage gate frameworks and approval workflows that give each Line of Business structured accountability for performance - with downstream impact on SG&A efficiency and FP&A planning quality

• Build observability mechanisms - dashboards, KPI governance cadences, and escalation protocols - that proactively surface risk before it becomes operational drag

• Partner with Finance and analytics teams to validate data integrity, quantify transformation ROI, and tie initiative outcomes to bottom-line improvement

• Establish the operating rhythms - steering reviews, executive briefings, progress tracking - that keep transformation programs on track and leadership informed

Drive Cross-Functional Execution & Stakeholder Alignment

• Serve as the connective tissue across DIO, Finance, HR, Real Estate, and Technology stakeholders - aligning diverse functions around shared transformation goals without relying on positional authority

• Prepare and lead executive-ready materials for Steering Committees and senior leadership, synthesizing complex program data into clear, decision-driving narratives

• Originate structured work packages from high-level strategic intent, sequence interdependencies, and activate cross-functional owners to accelerate delivery

• Pilot initiatives at manageable scale, extract learnings rigorously, and build the case for enterprise-wide adoption

Qualifications

We are looking for someone who has built things in complex organizations - not just advised on them. The ideal candidate brings:

• 7-10 years of experience in strategy, enterprise transformation, operations, or management consulting - with direct exposure to large, matrixed organizations

• A track record of designing and operationalizing KPI frameworks, performance management systems, and governance structures that drive measurable outcomes

• Experience building business cases and investment prioritization models that link transformation initiatives to financial and operational benefit

• Demonstrated success translating ambiguous, executive-level priorities into structured programs with clear milestones, owners, and delivery accountability

• Hands-on experience with AI or GenAI platforms in an enterprise context - including defining adoption metrics, monitoring usage, and helping organizations extract value from AI investments

• Experience preparing and presenting to senior executive audiences and steering committees, with the ability to synthesize complex data into sharp, decision-ready insights

• A history of building credibility and driving alignment across functions - Finance, HR, Operations, Technology - without direct management authority

• MBA or advanced degree preferred; PMP or equivalent program management certification a plus

Core skill requirements:

• Transformation Design - Operating model redesign, process mapping, stage gate development, north star visioning

• AI & Emerging Tech - GenAI platform adoption, AI workflow integration, automation strategy, performance observability

• KPI & Governance - Framework design, executive dashboards, performance cadences, escalation protocols

• Financial Acumen -Business case modeling, ROI quantification, SG&A and FP&A implications, investment prioritization

• Structured Execution -Work package design, dependency sequencing, milestone tracking, cross-functional activation

• Executive Presence -Steering committee preparation, C-suite communication, data-to-narrative synthesis

• Stakeholder Influence - Cross-LOB alignment, matrixed organization navigation, change management

• Analytical Rigor - Data validation, quantitative modeling, insight synthesis, scenario planning

This posting is a new position within our organization.

The targeted pay range for this position in the following location is / locations are:

Canada - Toronto Office TRO : 139,000 - 209,000 CAD / Annual

United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.