Pharmacy Automation Support Specialist I

PharMerica

The Pharmacy Automation Support Specialist works under the supervision of Manager, Automation primarily supporting pharmacy backend distribution and system integration with automated dispensing machines. This role requires a combination of technical expertise, analytical skills, and excellent communication abilities.

The ideal candidate will have a minimum of 3 years of experience in non-retail pharmacy operations. Must be able to install, maintain, and support on-site pharmacy equipment.

Travel: 50-75%

Remote: Able to reside anywhere within the Continental USA.

Schedule: Monday - Friday, hours are per business needs.

We offer:

Competitive pay

Health, dental, vision and life insurance benefits

Company paid STD and LTD

Employee Discount Program

401k

Paid-time off

Tuition reimbursement

Non-retail/Closed-door environment

Assists with automated dispensing machine integrations
• Proficient in dispense methods and pharmacy workflow associated with pharmacy automation
• Supports the installation of new units and relocation of existing units
• Gathers, analyzes, and interprets data, detects patterns, makes recommendations surrounding machine optimization
• Conducts regular performance reports and formulary reviews for automated dispensing machines
• Proactively identify opportunities for process optimization and automation system enhancements
• Trains on staff on troubleshooting, best practices, cleaning procedures, preventive maintenance tasks, and ticketing protocols
• Monitors use of system and machines ensuring proper utilization, adherence to policy and procedure
• Provides ongoing support and guidance to Pharmacy Automation Technicians to optimize machine performance and minimize downtime

• High School diploma required/ Associate Degree or greater preferred
• 3+ years as an Operator or higher on commercially available or proprietary pharmacy system focused on Long Term Care or Institutional pharmacy
• Foundational knowledge in Institutional or Long-term Care Pharmacy
• Communication - Intermediate
• Microsoft Office Suite - Intermediate
• Devoted to a task or purpose with integrity
• Curious, detail-oriented, and a quick learner
• Capable of carrying out a given task with all details necessary to get the task done well
• Demonstrates eagerness and interest
• Works well as a member of a team
• Detail-oriented mindset with a commitment to upholding quality standards and best practices.
• Inspired to perform well by the ability to contribute to the success of a project and the organization
• Strong customer focus, ability to deeply understand customers and their needs
• Excellent communication skills

• This is a remote position with Nationwide travel to pharmacies, greater than 50%