Position Overview
The Department of Radiology Administrative Division is seeking a dependable and technically capable student to assist with IT support, hardware deployment, and end-user services. This position supports faculty, administrative staff, and research teams in a busy academic healthcare admin environment. This role provides hands-on technical experience while developing professional communication and customer service skills in a real-world enterprise setting.
Work Schedule Requirements
* Minimum commitment of 10 hours per week * Must be available to work between 8:00 AM and 4:00 PM, Monday-Friday * Schedule coordinated around academic coursework
Key Responsibilities
* Configure, image, and deploy workstations, laptops, peripherals, and accessories * Assist with ordering and asset tracking of department hardware * Provide on-site troubleshooting for hardware issues * Provide software support and user training for administrative staff (MS Office knowledge preferred) * Assist with inventory management and small internal databases * Maintain and update internal departmental website content * Assist with production and distribution of internal newsletters * Support basic video and image editing projects * Provide photography for departmental needs when required * Deliver professional, responsive customer service to faculty and staff
Preferred Opportunities (Based on Interest and Skill Level)
* Develop scripts or small automation tools (PowerShell, Python, etc.) * Assist with basic web development or database improvements * Participate in process improvement initiatives
Required Qualifications
* Current University of Iowa student in good academic standing * Strong troubleshooting and problem-solving ability * Professional communication skills * Ability to work independently and manage multiple tasks * Customer-service oriented mindset
Preferred Qualifications
* Major in Computer Science, Informatics, Engineering, or related field * Experience with Windows workstation setup and troubleshooting * Familiarity with Microsoft Office (Word, Excel, Outlook) * Basic scripting or programming experience * Experience with website content management
What You Will Gain
* Real-world IT support experience in an academic healthcare environment * Hands-on hardware deployment experience * Exposure to research and clinical administrative workflows * Opportunities to build scripting, automation, and web skills * Professional workplace communication experience |
University of Iowa
Mar 10, 2026