Mgr Program Management

Provides leadership and oversight of departmental projects and programs. Develops performance indicators to determine the feasibility and benfits of implemented programs. Assesses financial effectiveness of projects.

Essential Functions

• Plans, coordinates, integrates, tracks, and supports departmental projects and programs.

• Assesses financial effectiveness of projects and programs.

• Determines the feasibility and benefits of implementation which also may Include developing performance indicators.

• Develops and coordinates critical and contingency plans for implementation of projects and programs.

• Administers and assigns resources associated with the department programs and projects.

• Lead, mentor, and develop a business product team to support the Customer experience desktop digital product and CE back-office apps.

• Foster a collaborative and high-performing team culture and set clear team objectives and manage performance.

• Understanding of practice to develop product vision and strategic roadmaps

• Drive product strategy alignment with key IT stakeholders and executive leadership.

• Understanding of research and analysis practices along with customer driven design and QDM ABLE methods.

• Understanding of key product and digital performance metrics.

• Expertise in agile methodologies and product management tools.

• Strong business acumen and strategic thinking abilities.

• Exceptional communication and stakeholder management skills.

• AI and Salesforce experience a plus.

• Perform other duties as assigned.

Minimum Education

Bachelor's degree or equivalent in a related quantitative discipline.

Minimum Experience

Significant experience in program management or project management with demonstrated strong understanding of business and financial planning functions.

Knowledge, Skills, and Abilities

Strong basic management, human relations and communication skills.

Job Conditions

Some travel required.

Preferred Qualifications:

Pay Transparency:

Pay: 9,719.96 - 16,523.93 USD Monthly

Additional Details: Application Criteria/Deadline: To apply for this position, please upload your current resume and complete application by close of business day (5:00PM CST) on March 9, 2026.

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations.  If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
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