BUSINESS ANALYST - 75107

Executive Service

Employees may be eligible for hybrid work after six months.

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Who we are and what we do:

The Tennessee Attorney General and Reporter represents all State executives, officials, departments, boards, agencies, and commissions in matters arising from their public duties. Such representation includes participation in litigation, transactional matters, and giving day-to-day legal advice to a wide variety of State entities. The Attorney General's Office employs approximately 200 attorneys organized into 22 regular divisions within 5 sections.

This Business Analyst will be responsible for working within the business units to gather requirements on current applications and databases for development to a web platform. work with the in-house developers to design workflows for the applications to be converted and serve as a liaison between the legal divisions and Information Systems Department (IS). The Business Analyst will work under general supervision and is responsible for performing process improvement and technology needs analysis and will perform related work as required.

Work activities:

• Gather resource requirements for project activities and assist in the estimation of time and cost for each
• Create a business analysis activity list to develop a comprehensive list of project tasks
• Assists in estimating project or product needs to determine resource, cost, and schedule
• Serve as the liaison between the legal divisions and IS
• Communicate requirements and opportunities to all levels of the organization
• Gather data requirements through sessions with stakeholders for inclusion in data structures
• Identify and model attributes for inclusion in system requirements
• Analyze data gathered in order to develop process or product solutions
• Help the organization reach agreement that the proposed future state or agency strategy is desired by using a combination of leadership and facilitation
• Recognize and communicate opportunities to change business practices to be more efficient during business process documentation sessions
• Identify value by understanding business capabilities, how technology can (and cannot) be leveraged and communicate the findings to stakeholders

Key Responsibilities:

• Verify data conversions through metrics, queries, reporting and visual inspection of data elements
• Design and document application databases
• Validate test cases and test results against requirements
• Develop test scenarios from knowledge of business processes
• Participate in the development and testing of products, applications, and reports to validate stakeholder requirements
• Document alternate flows/scenarios in requirements documentation to support design of workflow or exception processing
• Document current and future state processes to facilitate validation of solution accuracy and completeness
• Review project or product documentation for quality, accuracy, and adherence to the Attorney General standards
• Test applications for stress/load conditions on hardware devices
• Create and maintain prioritized lists of product or project requirements tied to organizational objectives
• Provide input for the purpose of program planning, business management, budget execution and program coordination
• Provide staff and users with assistance in solving technical problems
• Select activities from requirements list to create a task list for the project
• Interact with project stakeholders to identify and resolve problems
• Develop a business analysis plan utilizing the activity list and comprehensive list of project tasks.
• Determine computer software or hardware needed to set up or modify a system
• Work with vendors or internal staff to transfer business processes and technical requirements into a structured design format so that programmers can develop business applications
• Design products and systems to increase compatibility and information sharing
• Participate in strategic design meetings
• Monitor legislative changes and assess impact to project or product
• Utilize cost tracking mechanisms to ensure resources are managed appropriately
• Create or participates in the creation of project or product budgets
• Recognize and communicate opportunities to reduce waste of State resources
• Validate requirements and business rules against current laws and regulations
• Ensure peer code reviews are completed to determine if programming meets State, agency, or industry standards
• Conduct periodic reviews to verify that project or product development methodology meets State, agency, or industry standard
• Design reports based on stakeholder needs and business requirements
• Create prototypes of screen layouts for new or existing applications
• Generate new ideas for solving existing problems
• Develop training plans and documentation
• Train employees in the use of new forms, reports, procedures, applications, or equipment according to organizational policy
• Train employees in the use of modified or newly developed solutions
• Research outside sources for available solutions and/or assist with the development of a request for information to discover available products
• Interview stakeholders for needs assessment information
• Interview or observe stakeholders to identify and document workflows; ascertain unit functions, work performed; and methods, equipment, and personnel used
• Gather policies, procedures, legislation/law that pertain to the project or product
• Gather user manuals, system operation manuals, data dictionaries and reports for the project or product
• Participate in the development of feasibility studies for proposed solutions
• Obtain the organization chart for IT and the business units for the development of the stakeholder register
• Gather and organize information on current issues as input into solutions analysis

Minimum Qualifications:

Graduation from an accredited college or university with a bachelor's degree and two years of professional level experience in any one of the following areas: Applications or systems programming, Systematic analysis of overall work processes for business or information systems.

OR

Substitution of the Specific Associate's Degree for the Required Bachelor's Degree: Graduation from an accredited college or university with an Associate's degree in computer accounting, computer information systems, computer networking technology, computer technology, web technology or other related field may substitute for the required Bachelor's degree.

OR

Substitution of Experience for the Specific Associate's Degree: Professional-level experience in any one of the following areas may substitute for the required Associate's degree on a year-for-year basis to a maximum substitution of two years: Applications or systems programming; Systematic analysis of overall work processes for business or information systems.

Pursuant to the State of Tennessees Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the States policy to provide an environment free of discrimination and harassment of an individual because of that persons race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veterans status or any other category protected by state and/or federal civil rights laws.