Front Desk & Hospitality Coordinator

The position of an Front Desk & Hospitality Coordinator is solely responsible for the needs of all AMADA customers and guests while visiting our Schaumburg Solutions Center for daily demos and bi-annual event shows. This position will also handle various clerical duties as well.

ESSENTIAL FUNCTIONS

• Greet customers upon their arrival to our offices
• Arrange transportation & lodging for customers & guests
• Arrange catering services for customers and guests
• Prepare & serve beverages, lunch and dinner for customers and guests
• Manage all other vendor related services for demos & shows
• Create facility design layouts for demos and shows
• Organize areas for customers to ensure decor, furniture & equipment are set
• Utilize word processing and spreadsheet software daily including, letters, memorandums, documents, and/or reports.
• Maintain files and contracts for record keeping purposes
• Pickup & deliver mail, answer phones, redirect calls, reply to voice messages, email, schedule, pay invoices, process payments and other types of reporting and spreadsheet management
• Assist with any other administrative support within the SSC
• Perform other related duties as assigned by Management

NON-ESSENTIAL FUNCTIONS

• May perform and/or assist in other departments outside of Hospitality

REPORTING RELATIONSHIP

• General Manager

SUBORDINATE STAFF

• None

KNOWLEDGE

• Computer, Multi-line phone system, Microsoft Office - specifically Excel, Word, PowerPoint
• Strong understanding of hospitality concepts

SKILLS

• Must be Enthusiastic, Sociable and Welcoming
• Ability to work within a Team environment
• Must have Excellent & Professional communication skills (verbal and written)
• Must be Detailed-Oriented and Focused at all times
• Must be able to Multitask in a high-pace work environment
• Ability to make all guests feel welcomed by providing the best and unforgettable customer service experience
• Ability to be Creative when decorating and laying out floor plans
• Ability to order any type of supplies in preparation for an event show
• Ability to prepare food and use commercial kitchen appliances
• Experience serving in banquet halls or restaurant settings is a PLUS

PAY RANGE

• $20.00/HR

WORK SCHEDULE

• Monday - Friday
• 8:00am - 5:00pm
• This position will be a temporary position ranging from 3-6 months.

TRAVEL

• No travel

WORKING CONDITIONS

• LIFTING up to 50 pounds unassisted daily
• Walking up and down the stairs to get to second floor
• Climate controlled
• Well lit
• Quiet
• Secured building (badge access only)