Coordinator of Library and Academic Success

40 Hours | Flexible schedule to meet department needs; days, evenings, and/or weekends required

The Coordinator of Library and Academic Support works directly with the Executive Director to identify, implement, and execute library and academic support services and resources. The Coordinator is responsible for data collection and analysis, as well as for conveying the data to the team, the college campus, and external partners. The Coordinator will lead the marketing efforts for both the Library, and the Tutoring and Academic Support Center. The Coordinator will be responsible for the development and enhancement of workflows, documentation, meeting minutes, and reports. This role will coordinate the purchases and payments for the Library, and the Tutoring and Academic Support Center.

• Coordinate long-term planning, goal-setting, and lead the assessment of services and resources offered by the Library and the Tutoring and Academic Support Center
• Direct the day-to-day tasks of the Library Assistants and Specialists and assist the Executive Director in making certain the Library and Learning Commons is functioning well and that deadlines are being met
• Lead the development and/or improvement of workflows, process documentation, and policies for major operational initiatives, including but not limited to student employee hiring and management, and the integration of accessibility best practices and compliance.
• Lead the creation of marketing campaigns and materials and oversee the distribution of these material.
• Ensure that the Library, and the Tutoring and Academic Support Center are utilizing and implementing technology effectively to support student success
• Facilitate training and development for the campus community in a variety of formats to include professional development days, virtual trainings, tutorials, seminars, and faculty and employee meetings
• Lead the student employees by creating and implementing processes, schedules, documents, and long-term projects to support student employees.
• Create, modify, and maintain research guides (LibGuides), Canvas shells, and departmental websites
• Work directly with the Executive Director and the Grants department to find grant opportunities, collaborate on grant writing, and support the coordination and implementation of awarded grants
• Create and maintain a variety of documents (e.g. forms, presentation materials, meeting agendas, minutes, etc.), aligning with branding standards of the College
• Coordinate, maintain, and process the contracts, invoices, purchases, payments, and records for all vendors.

• Create opportunities to collaborate with local public libraries, MCC partnerships, and other local non-profits

• Create and implement services and resources with inclusive design and accessibility at the center

• Monitor the overall web-accessibility and universal design of resources and services offered and provide suggestions for improvements and changes.

• Lead the data collection, analysis, and communication of the data to ensure continuous improvement to inform changes to resources and services.
• Compile data and information for governmental and institutional reports and lead in preparing reports

• Lead meeting/special event preparation (e.g. team meetings, committee meetings, etc.) by drafting the agendas, sending invitations, scheduling facilities, taking minutes, arranging catering/other services as necessary

• Work collaboratively with the library team to support the library's technical services needs, which include cataloging, inventory management, and processing of materials.
• Provide input and collaborate in the selection and withdrawal of library collection and resources
• Represent the Library and the Tutoring and Academic Support Center campus-wide enrollment and retention events and programs
• Serve as a key point of contact for students, employees and community members, providing information, services, and overall excellent customer service.
• Work collaboratively with others (e.g. supervisor, campus leadership, colleagues, stakeholders, student employees, vendors) to accomplish functions and responsibilities
• Provide back-up coverage for circulation functions; as well as back-up coverage for tutoring, academic support, and reference functions
• Assume additional duties as assigned by immediate supervisor

• Proficient technology skills and experience with software such as Microsoft Office Suite, Alma, Navigate360, Canvas, SpringShare.
• Ability and willingness to learn systems and applications that use advanced technology
• Self-motivated, self-directed, and the ability to work independently
• Excellent organization and coordination abilities, including the ability to plan, organize, and supervise a variety of activities and events
• Must have and maintain a valid driver's license, safe driving record, current automobile insurance, and use of personal car.
• Effective written and oral communications skills and ability to engage in conflict resolution
• Proven problem-solving and decision-making skills and solution-minded approach
• Ability to bend and reach, and safely lift 50 lbs. unassisted
• Strong customer service orientation and interpersonal skills

• Be flexible and willing to work in a dynamic environment focused on continuous improvement

• Commitment and respect for diversity, equity, belonging, and inclusion
• Commitment to the College's mission, vision, values, and goals

• Bachelor's degree from regionally accredited institution
• Experience coordinating or working directly in an academic support program, library, or higher education
  

• Master's degree from regionally accredited institution
• Project management or coordinator experience
• Bilingual language skills (English - Spanish)

Equal Employment Opportunity

McHenry County College declares and reaffirms a policy of equal opportunity and non-discrimination. The College will make all decisions regarding admission, employment, participation in educational programs, or activities, without discrimination on grounds of race, color, creed or religion, sex, national origin, ancestry, age, order of protection status, marital status, physical or mental disabilities, military status, sexual orientation, gender-related identity, pregnancy, unfavorable discharge from military service, or other factors prohibited by law. Decisions regarding employment include hiring, promotion, termination, wages or salaries, benefits, and other terms and conditions of employment. MCC is committed to fostering an inclusive and accessible college community.

To request reasonable accommodation to participate in any aspect of the hiring process, contact Human Resources at AskHR@mchenry.edu.