New

Configuration Manager

Quadrant, Inc.
United States, Virginia, Arlington
Feb 05, 2026
Configuration Manager Arlington, VA MUST: Experienced Configuration Manager Active Secret Clearance required Active DoD 8570 IAWF IAM Level I certification (CAP, Security+ CE, or equivalent meeting IAM I requirements) 5 years of experience applying configuration management principles, methods, and techniques in an IT or network operations environment. 3 years of experience facilitating CAB activities and managing end-to-end configuration and change management processes. 3 years of hands-on experience with configuration management and ITSM support tools such as ServiceNow (including change records and CMDB) or similar platforms. 3 years of experience reviewing and processing RFCs/CRs and verifying, tracking, and documenting configuration changes and associated documentation packages. 3 years of experience managing configuration dashboards/metrics, configuration identification, and documentation libraries. 3 years of experience conducting configuration verification and audits of changes, documentation, and design artifacts. Experience supporting Navy, DoD, or other federal environments in CIO, network operations, asset management, or enterprise IT organizations preferred Bachelor's degree from an accredited institution in Computer Science, Engineering, Information Systems, or a related IT field required DUTIES: The Configuration Manager will own the end-to-end change and configuration management processes, including documentation, dashboards, baselines, and CMDB data quality. The ideal candidate will be comfortable facilitating Change Advisory Board (CAB) activities, managing Change and Configuration Management dashboards, maintaining authoritative records in ServiceNow/CMDB, and ensuring all changes comply with established CM policies and procedures. The Configuration Manager will work closely with customer leadership, engineering, project management, security, operations, and asset management teams to coordinate configuration control, support audits, and drive continuous improvement in CM processes, documentation, and tooling. Document all approved network, hardware, and software configuration changes and maintain authoritative configuration records for the enterprise environment. Manage the Change Dashboard, including tracking all open change records (CHGs) and monitoring progress through the lifecycle. Review submitted Request for Change (RFC) documentation for completeness, accuracy, and compliance with change management policies. Hold Pre-CAB reviews with technical and contractor leads to ensure RFCs are properly vetted prior to formal CAB. Facilitate the weekly Change Advisory Board (CAB), ensuring all changes are presented, discussed, risk-assessed, and dispositioned. Organize and maintain the weekly maintenance schedule, coordinating with stakeholders on upcoming changes and potential impacts. Facilitate pre- and post-maintenance meetings to confirm readiness, validate outcomes, and capture lessons learned. Submit DADMS (or similar DoD software repository) requests for new software additions and manage software associations to maintain compliance. Maintain Change and Configuration Management data within ServiceNow (or similar ITSM/CMDB platform), leveraging discovery capabilities to keep baselines accurate and current. Manage the Configuration Management Dashboard, including review of newly scanned Configuration Items (CIs) and their status. Drive CI completeness efforts by ensuring all applicable CIs are properly identified, classified, and added to the CMDB. Perform de-duplication of CI records and lead weekly CMDB improvement efforts to enhance data quality and reliability. Develop, maintain, and refine CM process guides, policies, standard operating procedures (SOPs), work instructions, and status reports. Conduct configuration verification and audits for change documentation packages, design drawings, and related artifacts. Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act".