International Student Support Adviser, Pre-Arrival

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
• If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.

POSITION SPECIFICS

Penn State Global is seeking an International Student Support Adviser at an Intermediate Professional level to join the International Student & Scholar Advising (ISSA) team for their Pre-Arrival Advisement.ISSA oversees immigration compliance, advisement, and support for approximately 10,000 international students, scholars, and faculty across the University. Penn State Global is an area of growth and opportunity for those seeking a career in the field of international education.

Position Summary:
The International Student Advisor will provide high-quality services to prospective and newly admitted international students. Key responsibilities include:

• Evaluating financial and immigration credentials to determine eligibility for Department of Homeland Security certificates of visa eligibility

• Serving as Designated School Official (DSO) and Alternate Responsible Officer (ARO) for issuance of certificates of eligibility for F and J visas

• Advising students on immigration options, visa issuance, and port-of-entry admission processes

• Preparing and presenting enrollment trend reports

• Recommending, developing, and implementing communication strategies targeted at both external stakeholders (students and families) and internal stakeholders (Undergraduate Admissions, Graduate Admissions, professional schools, and academic departments)

Qualifications:
The successful candidate will demonstrate:

• Ability to access government systems requiring U.S. Citizenship or Permanent Residency

• A bachelor's degree in fields such as higher education administration, international education, public policy, or related areas

• Exceptional communication skills and attention to detail

• Ability to maintain confidentiality and work with a diverse population

• Capacity to work both independently and collaboratively in a team environment

• Proficiency in Microsoft Office Suite and adaptability to new software and database programs

• Experience with international student populations is preferred

Key Attributes:
This role requires excellent organizational skills, critical thinking, and problem-solving abilities. The ideal candidate will also demonstrate cultural competence, sensitivity, and a commitment to equity and belonging.

Work Environment:
Penn State Global supports flexible work arrangements when they align with the unit's needs and the role's essential duties. This position may be eligible for a hybrid work arrangement, combining in-person and remote work. Questions regarding flexible work should be addressed during the interview process.

Application instructions: A complete application will include a resume and cover letter.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

BACKGROUND CHECKS/CLEARANCES

SALARY & BENEFITS

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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