New

Verification Specialist

University of North Carolina Charlotte

$35,608 - $44,510

United States, North Carolina, Charlotte

Feb 05, 2026

Verification Specialist

Please see Special Instructions for more details.

The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
Do not write 'see resume' on your application when completing the job duties section.

UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Position Information

General Information

Vacancy Open to	All Candidates
Employment Type	Permanent - Full-time
If time-limited, note appointment end date
Hours per week	40
Months per year	12
Position Number	000773
NC Salary Grade Equivalency	NC09
Classification Title	Administrative Support Specialist - Journey
Working Title	Verification Specialist
Salary Range	$35,608 - $44,510
Anticipate Hiring Range	$35,608 - $42,230
FLSA Status	Non Exempt
Division	Academic Affairs
Department	Enrollment Management (Adm)
Work Unit	Financial Aid Operations
Work Schedule	8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary. This position may be eligible for a telework schedule once onboarding into position is complete and with supervisor approval.
Primary Purpose of Position	This position is responsible for processing FAFSA applications selected for additional review by the U.S. Department of Education. The role focuses on verifying documentation and identifying, assessing, and resolving conflicting information to ensure accuracy and compliance with federal regulations. The role will focus on the review and clearance of federal C-Codes (C-Flags) and other eligibility-related requirements. This position collects and reviews financial aid documentation for completeness, accuracy, and consistency, including FAFSA data, federal tax returns, financial aid transcripts, citizenship, veteran status, loan defaults, and other documents.
Minimum Education/Experience	Graduation from high school and one year of related office experience; or an equivalent combination of education and experience. Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Essential Job Duties	This position is responsible for processing FAFSA applications selected for additional review by the U.S. Department of Education. The role focuses on verifying documentation and identifying, assessing, and resolving conflicting information to ensure accuracy and compliance with federal regulations. The role will focus on the review and clearance of federal C-Codes (C-Flags) and other eligibility-related requirements. This position collects and reviews financial aid documentation for completeness, accuracy, and consistency, including FAFSA data, federal tax returns, financial aid transcripts, citizenship, veteran status, loan defaults, and other documents.
Other Work Responsibilities	The incumbent provides assistance and information to students and parents regarding federal, state, and institutional financial aid programs and supports the correction and updating of financial aid records during the application process. This position works closely with students and parents to obtain required documentation, analyze information, identify errors or discrepancies, and make appropriate corrections to ensure aid eligibility and compliance.
Departmental Preferred Experience, Skills, Training/Education	Previous experience working in Financial Aid including knowledge of the Federal Financial Aid Verification and C-Flag policies. Experience working in systems such as Banner, CRM Systems, and Digital Data Storage such as Perceptive Content or SoftDocs. Experience with Microsoft and Google Suite; Intermediate skills preferred Attention to detail and demonstrated problem solving abilities, and independently producing work that is accurate with very few errors Student-centered focus, with excellent communication skills; ability to collaborate in a team environment
Necessary Licenses or Certifications
Work Location	Reese
Posting date	02/05/2026
Closing date	02/15/2026
Proposed Hire Date	03/02/2026
Contact Information
Special Notes to Applicants	The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report The Search Committee will not contact references without first verifying permission with the finalist. Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. Do not write 'see resume' on your application when completing the job duties section. UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Posting Specific Questions

Required fields are indicated with an asterisk (*).

*
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?

(Open Ended Question)
*
Do you have at least a high school diploma / GED and one year of related office experience or an equivalent combination of education and experience?
- Yes - I have at least a high school diploma / GED and one year of related office experience or an equivalent combination of education and experience
- No - I do not have at least a high school diploma /GED and at least one year of related office experience.
*
Do you have current Financial Aid, or student account experience and if so can you please explain your experience.

(Open Ended Question)
*
Do you have experience working in Financial Aid which includes working knowledge of the Federal Financial Aid Verification and C-Flag policies? Is so, please explain your experience.

(Open Ended Question)
*
Do you have working experience using systems such as Banner, CRM Systems, Perceptive Content, Soft Docs or other related systems. If so, please indicate your experience and with what systems.

(Open Ended Question)
*
Do you have experience with both Microsoft and Google Suite applications? Is so, please indicate which and the associated applications as well as your level of experience (beginner, intermediate, advanced).

(Open Ended Question)
*
Do you have experience reviewing or resolving eligibility issues or loan defaults as it relates to this position? If so, please state your experience.

(Open Ended Question)

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Cover Letter / Letter of Interest
Contact Information for References

Optional Documents