Fulfillment Technician (59588)

Job Summary:

As a Fulfillment Operator, you are responsible for the picking, packing, assembly and shipment of product in a timely manner. Also, you must follow established inventory practices and specific customer build and pack requirements.

Essential Functions:

• Receive and inspect inventory from production, warehouse, or receiving.
• Pick and pack customer orders per specific instructions or set standards.
• Prepare all shipping documents including required international shipping paperwork for
• customs.
• Ship orders by using manual methods or computerized manifesting system.
• Relay shipping information back to required parties either verbally, via e-mail or by fax.
• Maintain organization and integrity of the inventory in the warehouse and provides feedback of any discrepancies or opportunities for improving inventory practices.
• Receive and process all customer returns following established processes.
• Setup and build customer assemblies per work instruction and/or knowledge of unit being assembled.
• Build sample (if required) of assembly per first article procedure.
• Use applicable assembly equipment as required (i.e., L-bars, labelers, serial tracking computer, etc.)
• Train and direct others assigned to the job including temporary workers.
• Complete all required paperwork for each job assigned.
• Create labels as necessary for packages or assemblies.
• Coordinate carriers for pick-up and delivery of customer orders and receipt of parts.

Knowledge, Skills and Abilities

• Ability to provide leadership to assigned team.
• Ability to handle multiple tasks and projects.
• Ability to remain organized and self-directed in a fast-paced environment.
• Ability to work in a team environment.
• Ability to interface with a variety of individuals or groups on a frequent basis.
• Ability to work with limited direction and supervision, while demonstrating good judgment and strict confidence.
• Ability to learn computer applications as necessary for the position.
• Must successfully complete any training or certification courses required to support or strengthen position.
• Ability to read, interpret and follow verbal and written instructions, work procedures and other related materials.
• Excellent verbal and written communication skills including strong customer service skills.
• Must communicate appropriate information accurately and clearly as needed.

Working Conditions/Physical Demands:

• Regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• Required to sit, stand or walk for prolonged periods of time.
• Use hands and fingers to handle or feel objects or use controls, tools or equipment.
• May require the ability to use a keyboard and other office equipment.
• May require specific vision abilities that include close vision.
• May be required to perform concentrated work for extended periods of time.
• May be required to lift, carry or exert items or objects of reasonable weight.
• May be required to perform duties beyond standard business hours.

Minimum Requirements:

• High School Diploma or GED