Supervisor - Community Health Workers
Presbyterian Healthcare Services | |
United States, New Mexico, Santa Fe | |
Feb 05, 2026 | |
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Location Address: 4801 Beckner Road Santa Fe, NM 87507Compensation Pay Range: Minimum Offer $48,068.80 Maximum Offer $73,403.20Summary: Supervise a team of Community Health Workers across the state embedded in outpatient clinics that provide connections to community resources, basic health education and access to care navigation. Develop/maintain a coaching model used to track employees performance (quality, production, attendance, etc.) and development. Understand program performance statistics and reporting systems available and work closely with the Manager/Director to apply them in managing service levels and staff performance. Be available to the staff to answer questions, take escalated calls, and monitor performance measures, etc. Motivate and encourage representatives through positive communication and feedback.A hybrid work schedule available for this role with the expectation that the Supervisor have a standing in-person presence and make an effort to visit team members for in-person events, meetings, and touch-points. Some travel is required. How you grow, learn and thrive matters here. Responsibilities: Presbyterian is seeking a Supervisor for Community Health, a dynamic leader responsible for recruiting and developing highperforming teams, driving quality outcomes, and implementing programs that address social determinants of health, substance use, and health promotion. This role oversees performance management, enforces organizational policies, and partners with delivery sites to integrate continuous quality improvement into daily workflows. The Supervisor monitors resource gaps for patients, interprets data to guide team and individual development, and provides feedback that supports innovative peerteam processes. Additional responsibilities include updating community and behavioral health programs to align with evolving healthcare trends, mentoring staff to deliver exceptional customer service, collaborating across crossfunctional departments, engaging community health workers and peer support specialists to meet departmental goals, and traveling to field sites. At Presbyterian, we believe every patient interaction is an opportunity to show care, compassion, and commitment-starting the moment they walk through our doors. How you grow, learn and thrive matters here.
This position is eligible for the Northern New Mexico differential of $4.00 per hour. (This differential may be adjusted or discontinued based on business requirements.) Qualifications:
We're all about well-being, starting with yours. Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. | |
Feb 05, 2026