Technical Product Manager - Business Operations

Job Purpose:

Responsibilities:

• This role leads the endtoend lifecycle of internal ecosystems and applications, including defining product vision, building roadmaps, and ensuring alignment with organizational IT strategy. It involves managing IT projects from planning through delivery, coordinating with crossfunctional teams, and serving as the primary liaison between business units and technical teams.
• Key duties include gathering and translating business requirements into technical specifications, maintaining backlogs in Jira or similar tools, and partnering with developers and engineers to design scalable, secure solutions.
• The role oversees testing and UAT, provides training and ongoing user support, and continuously monitors system performance to drive enhancements.

Knowledge, Skills and Experience:

• Bachelor's degree in Computer Science, IT, Business Administration, or related field; advanced certifications are a plus
• Strong background in IT project management, ERP implementation/support, and preferably the IT distribution industry.
• *Experience in logistics operations, including conveyor and networking systems.
• Exceptional communication, leadership, and problemsolving abilities.
• Skilled in formal presentation development, stakeholder engagement, and persuasive negotiation.
• Demonstrated strengths in critical thinking, decisionmaking, and attention to detail.
• Ability to manage multiple priorities, adapt to change, and perform effectively under pressure.
• Strong interpersonal skills with the ability to collaborate across diverse teams and interact with senior leadership.
• Proficient in data entry, basic math, and intermediatelevel computer applications.

Working Conditions:

• Occasional non-standard work hours or overtime as business requires.
• On-call availability required as necessary.
• Professional, office environment.
• Frequent Travel Required (25%).

Key Skills

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company