Corporate Commercial Collections/Accounts Receivable Specialist

Summary
The Corporate Collections Specialist is responsible for direct contact with customers to facilitate payment on outstanding invoices.

Details

* Work with commercial customers to identify and resolve outstanding issues on billed invoices.

* Develop professional and productive relationships with customers to help identify and resolve root causes for payment delays

* Assess risk on upcoming requests for business and assist in determining appropriate status for ongoing business accounts.

* Notate detailed collection efforts into AR system.

* Initiate calls on past due accounts from assigned account list coupled with strategic goals.

* Research discrepancies and provide resolution when additional help is required.

* Collaborate with local branches on accounts receivable related issues as required.

* Record and report billing discrepancies or disputes.

* Reprint invoice copies and statements as needed.

* Other duties as assigned.

Required Education | Experience

* High School Diploma, preferably with accounting courses.

* Two years of experience in accounts receivable and or accounting experience.

* One year of prior commercial collections experience.

Skills and Abilities

* Excellent verbal and interpersonal skills

* Detail oriented

* Knowledge and basic proficiency monitoring and maintaining commercial customer accounts.

* Ability to work independently and consistently meet deadlines.

* Ability to handle confidential or sensitive information with discretion.

* Microsoft Office: Excel and Word, and or Access would be a plus.

* Intermediate math skills.

* Experience with Davisware Global Edge is a plus.

• Work Environment:Corporate office environment.