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Program Manager-Residential - Philadelphia, PA

Merakey
$32.00 - $34.00 / hr
tuition reimbursement, retirement plan
United States, Pennsylvania, Philadelphia
Feb 05, 2026
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Program Manager-Residential
#106671
Philadelphia, Pennsylvania, United States
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Position Type
Full-Time
Shift
1st Shift - no week-ends
Work Schedule
Mostly 1st shift, but some flexibility is required
Requirements

The ideal candidate will possess the following qualifications:



  • Master's degree in human services or a similar concentration
  • 2 years of supervisory experience
  • 3-5 years working in a residential setting
  • Valid driver's license and clean driving record
  • Able to work Monday-Friday 8am-4pm, but flexible to the needs of the programs, able to assist in emergency situations


Skills needed:



  • Case management experience
  • Ability to build relationships though community outreach and maintain program census
  • Experience completing assessments on referrals
  • Strong organizational and time management skills
  • Self-motived and results driven

Description

We have an opportunity for a Residential Program Manager who will lead four CRR Programs in the Philadelphia area!



The Residential Program Manager is a handson leader committed to creating a safe, supportive, and empowering home for every resident. This role calls for someone driven by purpose-someone ready to guide staff, uphold the highest standards of care, and ensure every individual has the structure, dignity, and opportunities they deserve.


The Residential Program Manager will:



  • Assist in recruiting and hiring program staff
  • Attend and participate in all required meetings and committees
  • Comply with government regulations regarding confidentiality of resident records, documentation, and individual rights
  • Conduct the following meetings at program:


- General staff meeting (monthly)


-Individual supervision of program staff at least once a month



  • Implement policy and procedures in compliance with all external and internal policies, laws and regulations
  • Develop and maintain program structure
  • Plan, direct, and manage the clinical and administrative coordination of all aspects of the program, its residents, and staff (including student interns)
  • Ensure a clean, safe, and homelike environment
  • Assure all assessments are completed and filled in a timely manner
  • Ensure all staff compliance with regulations, policies, and procedures
  • Operate the program within the prescribed budget and maintain documentation of expenditures
  • Participate in CQI efforts
  • Participate in review and evaluation of program goals, activities, policies and procedures
  • Provide administrative on-call availability to staff/program 24hrs/day,7days/week, or make staff aware of designee
  • Report all problems, issues, and unusual incidents to appropriate parties in a timely Uphold the mission, values and accurate manner, in accordance with agency policies and procedures
  • Schedule staff development and staff training activities
  • Uphold the general standards of clinical/professional practice
  • Uphold the mission, values and Philosophy for service Agency
  • Work with HR department concerning employee hiring, discipline, and discharge
  • Ensure a meaningful and productive activity schedule for individuals to include skill training


Earn $32-$34 per hour.



If you're ready to make a real difference every day, we invite you to step forward and lead with purpose.



Benefits


Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:



  • Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
  • Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
  • DailyPay -- access your pay when you need it!
  • On the Goga well-being platform, featuring self-care tools and resources.
  • Access Care.com for backup childcare, elder care, and household services.
  • Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
  • Tuition reimbursement and educational partnerships.
  • Employee discounts and savings programs on entertainment, travel, and lifestyle.
  • Access to Pryor Online Learning for free online personal development classes.


Learn more about our full benefits package - https://www.merakey.org/careers/benefits



About Merakey


Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year.


Click here to watch a video about Merakey.



Merakey strictly follows a zero-tolerance policy for abuse.



Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply.



Merakey welcomes all Veterans to apply!

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