Cash Receipt Specialist

Job Description:

With more than 80 years in business and 16 offices (and growing!), Ryan offers comprehensive commercial real estate solutions to customers across the US. We bring a collaborative, relationship-driven approach to delivering spaces where people thrive and businesses succeed. Join a company with an outstanding culture and competitive benefits. At Ryan, we don't just build buildings - we build stories.

Ryan Companies US, Inc. has an immediate career opportunity for a Cash Receipt Specialist in its Minneapolis headquarters. We are seeking self-motivated and professional candidates to provide financial, contract administration and accounting support to the project management team with a clear understanding of Ryan's processes and procedures.

Some things you can expect to do:

Cash Receipts Entry - 75%

• Sort checks received for deposit and prepare for scanning, ensuring proper documentation and accurate deposit totals.

• Scan deposits to respective banks and verify confirmation of successful deposit transmission.

• Access multiple bank sites for capture of ACH, wire, & lockbox payments, ensuring all payment activity is identified and processed timely.

• Update Deposit Log for cash received vs cash posted, investigate timing differences, and resolve open items to ensure completeness and accuracy of daily cash posting.

• Post cash receipts to applicable software / database to update subsidiary ledgers, applying payments accurately to the correct tenant, property, lease charge type, and accounting period (rent, CAM, tax, insurance, utilities, late fees, interest, etc.).

• Utilize VersaPay reporting and remittance detail to support accurate cash application, resolve short pays/overpays, and reduce unapplied cash balances.

• Record NSF Activity including tracking returned payments, updating tenant ledgers appropriately, and communicating required follow-up to Real Estate Management and Accounts Receivable stakeholders.

• Active Real Estate Management communication around cash application questions, including researching payment intent, clarifying remittance detail, and resolving discrepancies between tenant ledgers and payment activity.

• Perform accounts receivable analysis to support timely and accurate cash application, including identifying recurring late payers, payment trends, chronic deductions, and misapplied payments; coordinating with internal partners to resolve issues and prevent reoccurrence.

• Monitor and research unapplied cash and payment exceptions, maintain clear documentation of resolution steps, and escalate items that require lease interpretation, property manager input, or billing adjustments.

Cash Management Duties - 15%

• Serves as liaison between real estate accounting/management teams and banks for day-to-day activities including deposit activity, ACH/wire confirmations, and payment exception support.

• Communicates necessary funds transfers and daily cash activity needs to Treasury Analyst to support property funding requirements and account balance management.

• Establishes and maintains bank account information in accounting systems and other records. Routinely supports Master Banking Agreement (MBA) accounts and ensures banking records remain current and accurate.

• Downloads bank account reports from external sites and distributes to internal clients, including daily cash reports, lockbox files, and payment confirmations as needed.

• Receives, logs and resolves issues related to negotiable checks and electronic payments (ACH/Wire) including rejections/returns, incorrect remittance detail, stop payments, and deposit discrepancies. Identifies accounts to which funds will be applied and escalates unresolved items appropriately.

• Supports documentation and internal control requirements related to cash handling, including maintaining organized support for deposit activity and cash exceptions.

• Performs other office and administrative duties as assigned.

• May provide training and guidance to others, including backup support for cash processes, deposit procedures, and payment platform navigation.

• Performs other duties as assigned.

• Play active role/assist with cloud based tenant pay portal (VersaPay) maintenance, set-up, and integration with ERP, including supporting adoption, troubleshooting tenant payment issues, monitoring portal activity, and coordinating payment file processing with internal teams.

Process Improvement - 10%

• Real Estate Accounting Team projects (Process Improvement), including improving consistency, speed, and accuracy of cash application processes.

• Maintaining and meeting annual goals, including quality, timeliness, and service expectations aligned to internal client needs.

• Miscellaneous special projects as they arise, including support during peak reporting cycles or transitions in banking/payment processes.

• Ryan volunteering / involvement.

• Promote cloud based tenant pay portal (VersaPay) and discover ways to increase adoption/use, including partnering with Real Estate Management teams to improve tenant experience and reduce manual check handling.

• May provide training and guidance to others, including assisting with process documentation, cross-training, and creating repeatable tools/logs for the cash receipts function.

• Support ongoing accounts receivable visibility and reporting improvements, including maintaining accurate tracking of unapplied cash, open AR items requiring research, and recurring tenant payment issues.

To be successful in this role you will need:

• 2 year minimum accounting/finance degree (or equivalent experience in commercial real estate accounting, cash operations, or accounts receivable).
• General knowledge of commercial real estate accounting concepts, including property-level accounting, tenant ledgers, lease charges, and cash application.
• General knowledge of the Oracle E1, MRI, Yardi accounting software systems and ability to learn new systems quickly.
• Working knowledge of MS Office, emphasis on Excel (ability to manage logs, reconcile payment activity, and identify exceptions).
• Proven ability to communicate effectively with property managers, accounting teams, and banking partners.
• Experience managing multiple tasks and deadlines in a high-volume environment.
• Experience in accurate posting, documentation, and providing audit-ready support.
• Experience working independently and as part of a team, with strong follow-through on cash responsibilities
• Demonstrated ability to analyze accounts receivable activity, resolve payment discrepancies, and reduce unapplied cash through proactive follow-up.

You will really stand out if you have:

• 1-2 years of Real Estate/Property Management Accounting experience

• Working knowledge of Oracle E1, Yardi, and MRI accounting systems

Compensation:

The rate is $25.00-31.00 per hour. Position may be eligible for additional compensation that may include overtime. The base pay may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills and abilities.

Eligibility:

Position requires verification of employment to work in the U.S.

Benefits:

• Competitive Salary

• Medical, Dental and Vision Benefits

• Retirement and Savings Benefits

• Flexible Spending and Health Savings Accounts

• Life Insurance

• Short-Term and Long-Term Disability

• Educational Assistance

• Paid Time Off (PTO)

• Employee Assistance and Wellness Programs

• Parenting Benefits

• Employee Discount Programs

• Pet insurance

• Ryan Foundation - charitable matching funds

• Paid Time for Volunteer Events

Disclaimer: Eligibility may vary based on factors such as role, hours worked, employment status, length of service, location, and other considerations. Detailed information will be shared with eligible candidates during the hiring process, and the official terms and conditions will be outlined in each individual offer document.

Ryan Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Non-Solicitation Notice to Recruitment Agencies:

Ryan Companies kindly requests that recruitment agencies and third-party recruiters do not submit unsolicited resumes or candidate information to any Ryan Companies employee or office. Ryan Companies will not be responsible for any fees or expenses associated with unsolicited submissions. If recruitment services are required, we will reach out directly to agencies on our approved vendor list. We appreciate your understanding and cooperation.