Product Operations Sr Analyst

Posting Date

GENERAL PURPOSE OF THE JOB

• Conduct in-depth analysis of product performance and provide actionable recommendations.
• Lead projects to optimize product processes and workflows.
• Collaborate with product managers to support product development and launch activities.
• Develop and maintain dashboards and reports for stakeholders.
• Mentor and guide junior analysts.
• Lead the implementation of new tools and enhancements, ensuring they meet operational needs and are integrated with existing systems.
• Develop and refine KPI tracking systems. Analyze KPI data to provide insights and recommendations for performance improvements.
• Coordinate with product teams to establish engagement strategies and track user interaction metrics. Provide analysis and recommendations based on user feedback.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Lead the collection and synthesis of advanced analysis of product performance, usage, market trends, etc, including dashboards and reports
• Lead and manage complex projects within the product operations space, focused on process and product team efficiency and optimization. Drive the establishment of best practices for product management and SLDC, ensuring all teams leverage tools and processes effectively.
• Cross-functional collaboration
• Mentoring and coaching junior product operations analysts
• Strategic advisor to product and business leaders
• Customer advocate, synthesizing feedback and insights for future development
• Organization and documentation, templates, guidelines, reference materials
• Other duties as assigned.

EDUCATION AND EXPERIENCE
Required

• 2-4 years of experience
• Bachelor's Degree

Preferred

• Advanced skills in KPI development, analysis, and interpretation to drive data-informed decision-making.
• Exceptional analytical skills, with the ability to derive strategic insights from complex data sets.
• Proven experience leading cross-functional initiatives and managing projects with significant complexity and scale.
• Excellent communication and presentation skills, capable of conveying complex insights to diverse audiences.
• Strong technical expertise in advanced data analysis tools and techniques (e.g., SQL, Python, BI tools).
• Ability to influence and collaborate effectively with stakeholders across various levels and functions.
• Highly detail-oriented with a demonstrated ability to manage multiple priorities and deadlines.
• Advanced knowledge in data analytics, user research, and product metrics.
• Proficient in Microsoft Office Suite; familiarity with Jira & Confluence is a plus.

TRAVEL AND TIME REQUIREMENTS

• Travel: up to 50%
• Nights/Weekends: Occasional nights, 5-7 times/year, depending on release needs.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace , backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-KM4

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.