Billing Specialist/Collections

Sanipac, is seeking a detail-oriented Billing Specialist to join our team in Eugene, OR call center team. If you enjoy solving problems, multitasking in a fast-paced setting, and providing top-notch customer support, this is the role for you!

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Location: Eugene, OR

Schedule: Monday-Friday, 8:00 AM - 5:00 PM

Pay: $24.00/hour

• Full Benefits: Medical, Dental, Vision, Life, Disability, FSA
• Paid holidays off & Generous PTO.
• 401(k) with company match
• Opportunities for career growth within a stable, nationwide company
• A culture built on teamwork, respect, and integrity

Work Environment: On-site position (In-office only)

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RESPONSIBILITIES:

• Notify accounts of past due balances
• Take payments and set payment arrangements
• Manage account suspensions and reinstatements
• Assisting with service changes, cancellations, and billing inquiries
• Coordinating with other departments to resolve issues
• Various office tasks in other areas as needed
• You should be able to start tasks on your own, work well by yourself and with others.

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WORKING ENVIRONMENT:

• Comfortable and well-lit office in a professional call center
• Individual workstations with computer, headset, and phone
• Fast-paced, team-driven atmosphere with minimal downtime
• Long periods of sitting, typing, and phone interaction required

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WHAT WE'RE LOOKING FOR:

• 2+ yearsofCollections experience a high-volume atmosphere.
• Arithmetic skill needed to calculate rate adjustments for discounted or partial service
• Knowledge and skill to accurately input into a computer, including ten key entry, work order, billing and credit posting information.
• Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.
• Excellent organization and communication skills.
• Ability to analyze and solve problems. Gather data, compile information, and prepare reports

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***If applying through indeed*** To be considered for any of our openings you must complete an application directly through our website:www.wasteconnections.com

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Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.