New

Customer Service Specialist

TEKsystems
$21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Oregon, Beaverton
Feb 04, 2026
Customer Service Specialist Are you energized by helping people, solving problems, and making a real impact in someone's day? Our Customer Service Specialists are the friendly experts who guide healthcare providers, pharmacies, patients, insurance companies, and the general public through important questions about our testing services. If you love a role where every day is different, teamwork matters, and your work truly helps people-this is the place for you. What You'll Do As a Customer Service Specialist, you'll be the first point of contact for our customers. Your responsibilities will include: * Answering incoming phone calls, emails, and faxes with professionalism and empathy * Providing accurate information about our testing services, pricing, and processes * Researching and resolving customer inquiries * Setting up new customer accounts and entering orders * Logging conversations and actions in our database (attention to detail matters!) * Evaluating when to escalate issues to Leads or the Customer Service Manager * Applying policies and procedures consistently * Crosstraining with other departments to support collaboration and bigpicture understanding * Bringing customer concerns or internal challenges to the leadership team * Adhering to assigned schedules, including breaks and shift times * Following ergonomic and safe work practices, including stressrelief breaks * Supporting the team with other duties as needed to keep the department running smoothly What You Bring We're looking for someone who enjoys helping others, takes pride in their work, and thrives in a fast-paced environment. Requirements: * 1-3 years of customer service experience * A positive, solutionsfocused "can-do" attitude * High School Diploma or equivalent * Demonstrated customer service aptitude and professionalism * Ability to work independently and as part of a team * Excellent interpersonal and conflictresolution skills * Strong attention to detail and high efficiency * Solid problem-solving abilities * Clear, professional written and verbal communication * Intermediate computer skills-including MS Office, email, and database systems * Effective time and stress management Job Type & Location This is a Contract to Hire position based out of Beaverton, OR. Pay and BenefitsThe pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Beaverton,OR. Application DeadlineThis position is anticipated to close on Feb 11, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.