Key Account Manager

At Berco, we produce mission critical undercarriages for mining, construction, forestry and agriculture machinery. Together with our customers, we create long lasting solutions by combining know-how in design, forging, heat treatment, machining and assembling. We provide undercarriage components to OEMs(Original Equipment Manufacturers) for the first fit of the machines as well as the service parts to OEMs and to the independent Aftermarket.

Berco of America, Inc. is looking for a driven and strategic Key Account Manager (KAM) to lead and grow relationships with major OEM customers. In this role, you will shape commercial strategy, drive profitable growth, and partner closely with engineering, operations, and quality teams to deliver exceptional value. If you are commercially minded, relationshiporiented, and energized by solving complex challenges in a manufacturing environment, this role is an exciting opportunity to make a meaningful impact.

• Develop and execute customer-specific sales and account strategies
• Translate commercial goals into actionable gotomarket plans
• Drive lifecycle account management, pricing discipline, and margin optimization

• Manage sales forecasts, pipeline activities, and opportunity conversion using CRM tools
• Lead OEM nomination processes from RFQ through SOP
• Identify business expansion opportunities and marginimprovement initiatives within key accounts

• Serve as the primary interface for OEM commercial relationships
• Lead contract discussions, pricing reviews, and commercial negotiations
• Coordinate with engineering, operations, and quality teams to address customer needs and resolve issues
• Support crisis management related to commercial, delivery, or cost challenges

• Develop and present account plans, commercial proposals, and pricing analyses
• Conduct commercial evaluations and lead negotiation processes
• Analyze financial and cost data to support business decisions
• Travel regularly to customer sites and Berco locations

• Bachelor's degree in Business, Economics, Engineering, or a related field
• Master's degree preferred

Experience

• 35 years of sales or key account management experience in manufacturing or industrial environments
• 35 years of experience working directly with OEM customers, including nomination processes

Skills & Competencies

• Strong commercial acumen with proven negotiation and analytical capabilities
• Fluent in English; Spanish, German, or Portuguese is a plus
• High integrity, strong communication abilities, and a collaborative, results-oriented mindset

Physical Demands & Work Environment

This role typically requires extended periods of sitting and computer use. Light lifting (up to 20 lbs.), reaching, carrying, or standing may be necessary at times. Reasonable accommodations will be provided where needed to support individuals with disabilities.

What Success Looks Like

• Achievement of revenue, margin, and profitability targets
• Strong pricing strategies with measurable margin improvement
• High-quality CRM data integrity
• Positive customer satisfaction and strong internal collaboration
• Consistent professional, ethical decision-making

The [above] is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Berco currently provides employees the following benefit plans and programs 401(k) Plan, Accidental Death and Dismemberment, Medical + Dental + Vision + Pharmacy Insurance, 11 Paid Holidays per Calendar year, Employee Assistance Program, Disability Insurance, Life Insurance and Flexible Spending Account.

We only accept online applications submitted through the 'Apply Now' button on this job posting. You can find all current job openings on our career site at: https://jobs.thyssenkrupp.com/en Thank you for your interest in joining our team!

Notices:

If you are an applicant with a California residency, please click on the following link: California Job Applicant Notice of Collection

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