Security Officer - Flex Reception Monitor

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Reception Monitor in Plano, TX, you will serve and safeguard clients in a range of industries. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Front Desk Officer, where you will be the welcoming first point of contact at a busy location while supporting security-related operations. You will greet visitors, manage access and visitor logs, monitor activity through cameras and systems, answer questions, and communicate concerns to site leadership. Bring your customer service experience to a team that is agile, reliable, innovative, and driven by integrity and teamwork.

Position Type: Flex

Pay Rate: $16.50 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, visitors, and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Staff the front desk to help manage access control, including greeting and directing visitors, verifying identification and/or authorization, issuing temporary badges, and maintaining visitor logs.
• Monitor security-related systems such as CCTV, alarms, and communication channels, and report irregular activity per post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications and documenting actions taken.
• Complete detailed reports for shift activity, incidents, and visitor activity using required logs and/or electronic systems.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.