Office Assistant I, Oncology at Union

ChristianaCare Oncology at Union is looking for a Medical Office Assistant I.

The ChristianaCare Oncology at Union is located at 111 West High Street in Elkton, Maryland. ChristianaCare Union Hospital offers advanced cancer care, including screening and detection services for common cancers like breast, colon, skin, and prostate.

Our services include:

• Screening & Detection for common cancers such as breast, colon, skin, and prostate.
• Inpatient & Outpatient Care delivered at Union Hospital and in collaboration with ChristianaCare's Helen F. Graham Cancer Center & Research Institute and Radiation Oncology specialists.
• Infusion Therapy Center providing chemotherapy, biotherapy, IV antibiotics, blood transfusions, and therapeutic injections.
• Cancer Resource Center offering education and volunteer support throughout treatment.

Our programs are staffed by oncology-certified nurses, with infusion center nurses additionally certified in chemotherapy and biotherapy. A dedicated social worker assists patients and families with resources, insurance guidance, and support groups. ChristianaCare is committed to delivering state-of-the-art cancer care close to home, ensuring compassionate support and expert treatment every step of the way.
Cancer Program | ChristianaCare Cecil County

The Medical Office Assistant I key responsibilities include scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality.

Work Schedule:

• Monday to Friday from 8am to 4:30pm
  

Duties / Responsibilities:
The Medical Office Assistant I will collect payments according to insurance guidelines, verify coverage, coordinate referrals, and perform daily reconciliation of appointments and payments. The Medical Office Assistant I communication tasks include answering phone calls professionally, relaying messages accurately, and utilizing EMR to communicate with providers and staff. The Medical Office Assistant I ensures timely updates to patients on issues until resolved, facilitates necessary testing and appointments, and prepares medical records by scanning and indexing reports into patient charts. The Medical Office Assistant I is responsible for researching patient issues and providing timely responses, assisting with administrative tasks such as copying and faxing, and adhering to safety protocols while reporting any unsafe conditions. Additional duties may be assigned as required.

Compensation / Benefits:

• Full Medical, Dental, Vision, Life Insurance, etc.

• Two retirement planning offerings, including 403(b) with company contributions.

• Generous paid time off with annual roll-over and opportunities to cash out.

• 12 weeks paid parental leave.

• Tuition assistance

• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

Education Requirements:

• High School Graduate or GED required.

• Experience in a medical office setting is preferred but not required.

Strengths and Qualities:

• Attention to detail.

• Adaptability

• Excellent communication skills

• Organization

• Problem-solving

When we lead with love, excellence is inevitable.
#LI-HB1

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/