Quality Assurance Risk Management Director (1st Shift) Selinsgrove Center

NOTE: THIS IS A REPOSTING OF CS-2026-40776-43389. IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM JANUARY 20, 2026 TO FEBRUARY 2, 2026, YOU CANNOT SUBMIT A NEW APPLICATION.

Make a positive impact as a Quality Assurance Risk Management Director with the Department of Human Services at Selinsgrove Center. In this role, you will help maintain strong quality and risk practices that support safe, effective services. You will guide teams, evaluate program performance, and keep the Center aligned with key standards. This is a great opportunity to lead important work that supports the well-being of others.

Selinsgrove Center is situated in a nice rural location just outside the Borough of Selinsgrove. We are only a couple of minutes from town, Selinsgrove Area Schools, and Susquehanna University. Come join us at the Selinsgrove Center and start your career in public service.

Watch this video to see how you can make a difference at the Selinsgrove Center!

This position leads the quality and risk management efforts that support safe and effective operations at Selinsgrove Center. It oversees key programs, guides staff, and ensures compliance with state, federal, and Centers for Medicare and Medicaid Services (CMS) standards. As a Quality Assurance Risk Management Director, you will perform the following duties:

• Lead Quality and Risk Management Programs: Plan and direct interdisciplinary staff who monitor and evaluate quality and risk management activities
• Develop Standards: Create policies, procedures, and reports to ensure compliance with CMS and other regulatory requirements
• Coordinate Investigations: Oversee incident reviews, analyze reports, and recommend corrective actions for identified issues
• Advise Leadership: Support long-range planning by assisting directors with policies, goals, and improvement strategies
• Monitor Quality Activities: Review audits, evaluations, and satisfaction data to ensure services meet individual needs and expectations
• Guide Committees: Participate in meetings with clinical and non-clinical staff to support communication and decision making

• Full-time employment.
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Weekends and holidays as scheduled.
• Travel and overtime as needed.
• Telework: You will not have the option to telework in this position.
• Please Note: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $77,379.00 (before taxes).
• You will receive further communication regarding this position via email. Please check your email, including spam folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• One year of experience as a Quality Assurance/Risk Management Coordinator (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Two years of experience as a Quality Assurance/Risk Management Specialist (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Four years of professional experience as a member of a multi-disciplinary treatment team in a public or private healthcare facility, and a bachelor's degree; or
• Four years of clinical experience in a human services agency, including three years of professional, evaluative, consultative, or supervisory work in a healthcare program, and a bachelor's degree; or
• An equivalent combination of experience and training which includes four years of professional, evaluative, consultative, or supervisory work in a healthcare program.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

• A conditional offer of employment will require a medical examination.
• This position falls under the provisions of the Older Adult Protective Services Act.
  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.