Engineer, Software QA

The QA Engineer is responsible for ensuring the quality and stability of both software and hardware products through the design, development, and execution of manual and automated tests. This is a hybrid role in Dallas, TX. Responsibility involves close collaboration with cross-functional teams to support software releases and maintain high product standards. The ideal candidate brings extensive experience in software testing, excellent hardware troubleshooting skills, strong documentation practices, an understanding of QA methodologies, and the ability to test in complex environments, including virtual and intranet-based systems.

Hybrid position based at the ViaPath office located in Dallas, TX.

Design and execute test plans across web, API, and backend platforms using TestRail.

• Develop and maintain automated test scripts and frameworks (e.g., Selenium, Cypress).

• Identify, log, and manage defects using Jira.

• Participate in Agile ceremonies including sprint planning, grooming, and retrospectives.

• Validate software features against business requirements.

• Report on test coverage, defect trends, and quality metrics.

• Collaborate with developers to enhance software testability.

• Conduct business rule configuration testing in relational databases (MySQL, Microsoft SQL Server, Oracle).

• Perform testing in virtual and intranet environments.

• Perform testing on proprietary devices and mobile devices.

Minimum Qualifications

• 3+ years of QA experience in a software development environment.
• Strong understanding of QA methodologies and the software development lifecycle (SDLC).
• Experience with testing tools and repository software.
• Familiarity with codebases written in PHP, React (Next.js), Ruby, Angular, Node.js, Java, or JSP.
• Ability to understand and execute testing in relational databases (MySQL, Microsoft SQL Server, Oracle).

Preferred Qualifications

• Experience with Jira, TestRail, Postman, Git, and/or CI/CD pipelines.
• Experience testing APIs using Postman or REST-assured.
• Strong SQL skills for data validation.
• Familiarity with performance testing tools (e.g., JMeter, LoadRunner).
• Excellent hardware troubleshooting skills.
• Proficiency with automation tools such as Selenium, Appium, or Cypress.
• ISTQB or equivalent QA certification
• Payment industry experience.

ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath's commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations.

Benefits Overview

ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes:

• Medical, Dental & Vision Insurance - Multiple plan options designed to support a variety of coverage needs.
• Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) - Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.
• Flexible Time Off (FTO) - Including vacation and sick time
• Company Holidays
• Retirement Plan (401(k)) - Traditional and Roth 401(k) options available including employer matching contributions.
• Life & Disability Insurance - Company-paid basic life insurance and short-term disability; additional voluntary coverage available.
• Employee Assistance Program (EAP) - Free, confidential support for personal, financial, and family matters.
• Additional Well-Being Resources - Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.

Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.