Accounts Receivable Specialist II

Recruitment Title: Accounts Receivable Specialist II
Job Classification: 8222AA - Fin Pro 2-Accounts Receivable

This is a PEAK position.

Work environment: Hybrid (minimum three days in the office)

Position Overview:
The University of Minnesota seeks an Accounts Receivable Specialist II to support our
Financial Operation Center department within the Controller's Office. The Accounts
Receivable Specialist II is responsible for performing moderately complex accounts
receivable activities and financial reporting transactions in support of a portfolio of
Resource Responsibility Centers (RRC) in the Finance Operations Center. Additionally, the
Accounts Receivable Specialist II collaborates with accounts receivable services and finance
professionals within the Finance Operations Center to ensure appropriate and timely
support. To succeed as an Accounts Receivable Specialist II, you should be professional, a
team player, and attentive while being detail-oriented. You must be comfortable with using
technology such as TeamDynamix (TDx) and Google Suite and excel at both verbal and
written communication. Most importantly, an Accounting Receivable Specialist II should
have a genuine desire to meet the needs of others across the institution. You will report to
the Accounts Receivable Manager.

Job Responsibilities with % of Time:

Accounts Receivable (80%)
* Review and analyze all types of billing requests, foundation transfers, and invoice
adjustment requests sent to the Financial Operations Center prior to processing.
This involves evaluating the request, and resolving conflicting or missing information
using prior experience and the service center's knowledge base to ensure accuracy
of invoicing and financial reporting. Requests of all complexities are managed
independently and efficiently without undue oversight, relying on informed
judgement and a thorough understanding of University standard methodologies,
best practices, and procedures. Processing includes independent review and
research of transactions of varying complexity to ensure accurate and timely
completion.
* Collaborate and communicate clearly and concisely with University staff, external
customers, and colleagues as needed for clarification on billing requests, policy
requirements, and best practices.
* Analyze customer and contact information in the Enterprise Financial System vs. the
information contained in the service request to determine if changes or updates are
needed for existing customers or request new customer records to be created.
* Works with mass transaction entry, reviews submission for quality assurance,
process uploads, monitors for problems, and resolves issues.
* Utilizes their expertise of the full order to cash business process to advise
departments on the appropriate billing processes to use; proactively identifies
transactions of a repetitive nature, processes without the need for a service request
ensuring that these transactions are timely and accurately recorded in the system.
* Analyze billing requests for applicability of sales tax, customer's tax exemption
status; Consults with tax management office on more complex scenarios, and
prepares transactions for accurate sales tax calculation for all states.
* Uses the chart of accounts with expertise and understanding, ensures chartfield
string integrity on billing transactions to ensure accurate financial reporting.
* Understands, explains, interprets, and applies university accounts receivable policy
to various scenarios.
* Collaborates with Accounts Receivable Services in the Controller's Office to obtain
further guidance on best practices and policy.
* Demonstrates a holistic understanding of billing requests of all complexities, sets
them for finalization, and submits credit and rebill transactions into approval
workflow.
* Ensures appropriate approvals for rebills and credit requiring approval, as well as
UMN Foundation transfer approvals with a thorough understanding of justification
and fund-use requirements.
* Collaborates with accounts payable specialists in the processing of returned goods
and services as well as credit memos.
* Acts as a liaison with the UMN Foundation for fund requests and transfers.
* Fully understands and independently applies key accounting and receivables
functions, Generally Accepted Accounting Principles, and other guiding concepts
with proficiency.
* Can be assigned as a Portfolio Team Resource to assist in coordinating requests,
questions, training, and offering first-line guidance to their respective portfolio.

Professional Development (10%)
* Contributes to training manuals and procedures for the Finance Operations Center
and can participate in the training of staff.
* Identifies and participates in opportunities for cross-training across Finance
Operations Center functions to maintain adequate coverage of all functions.
* Complete professional development, education, and training activities, consistent
with managing the responsibilities of the position. Complete continued learning and
development appropriate to work duties and for the pursuit of individual, unit, and
institutional success.
* Participate in staff development based on individual need including ongoing skills
training, DEI development, professional learning, service & scholarly activity, and
engagement & well-being.
* As an individual contributor, role models UMN commitment to creating an inclusive
work environment and fostering a caring culture.

Accounts Receivable Support (5%)
* Assist Accounts Receivable Services with projects and initiatives.

Other duties as assigned (5%)

Required Qualifications (please document on resume):
* BA/BS degree plus at least two years of professional work experience or a
combination of related education and work experience to equal six years.
* Ability to interact with standard technology platforms (Zoom, word processing, data
entry, email, internet browsing, etc.)
* Experience with PeopleSoft Enterprise Financial System
* Experience with University of Minnesota Finance policy
* Ability to read, interpret and compile information according to prescribed methods
* Ability to use logic to problem solve and find solutions

Preferred Qualifications (please document on resume):
* Knowledge in accounts receivable

Pay Range: $24.00 - $30.49 depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

This application will remain open until filled.

Candidates for this position will have their applications reviewed in the following order:
1. Employees within PEAK Phase 3 who are eligible for Expression of Interest (EOI) will receive first consideration.
2. Employees within PEAK Phase 3 who are impacted by work moving through PEAK and apply by 11/21/25 will receive priority consideration after EOI.
3. Finally, all other University employees will be reviewed after the 11/21/25 priority date.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).