Underwriting Auditor II

Join AmTrust as an Automation Quality Assurance Auditor and play a pivotal role in advancing the quality and consistency of our automated underwriting processes across Commercial Lines products. In this high-impact position, you will conduct thorough file reviews, champion best practices, and deliver actionable insights that drive operational excellence. You will collaborate with cross-functional teams to strengthen automation quality, enhance underwriting alignment, and help shape the future of multi-line quality processes. A top candidate for this role will be a meticulous and process-driven professional, passionate about quality, innovation, and making a measurable difference.

* Conduct comprehensive quality audits of automation-supported Commercial Lines products, reviewing underwriting files for accuracy, compliance, and risk assessment; validate and report findings with actionable insights.

* Analyze audit results and business data to identify trends, emerging risks, and opportunities for operational improvement; prepare clear summaries and reports using Excel, PowerPoint, SQL, and PowerBI.

* Collaborate with auditors, underwriting partners, and product teams to maintain aligned standards, deliver feedback, and support monthly audit intake and calibration sessions.

* Contribute to the development, refinement, and implementation of AQA processes, tools, templates, and small business handling procedures in partnership with leadership and product management.

* Support quality metric tracking, user testing, and automation governance to drive consistency, mitigate risk, and enhance process effectiveness.

* Maintain high standards of accuracy, professionalism, and confidentiality in all work; perform other related duties as assigned.

Required:

* 3+ years of experience in underwriting audit, support, or quality assurance (Commercial P&C preferred)

* Expertise in ISO and NAICS classification systems; proficient navigation of classification and rating rules materials such as PAAS and ReferenceConnect

* Bachelor's degree or equivalent combination of education and experience

* Strong analytical, critical-thinking, and attention to detail; excellent written and verbal communication skills for conveying audit findings

* Advanced proficiency in Microsoft 360 tools including Excel, PowerPoint, SharePoint, and Teams

* Proven ability to manage multiple audits, timelines, and priorities, working both independently and collaboratively across teams and regions

Preferred:

* Experience with SQL, PowerBI, or similar data visualization/reporting tools

* Experience in automation-supported underwriting environments

* Exposure to process improvement initiatives or operational best practices

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AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.