MH LICENSURE SURVEYOR - 12182025-73717

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF MENTAL HEALTH & SUBSTANCE ABUSE SERVICES, ADMINISTRATIVE SERVICES DIVISION, KNOX COUNTY

This is a remote position

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

Education and Experience: Graduation from a standard high school and experience equivalent to eight years of qualifying professional-level experience in a mental health, substance abuse, special education or social services setting.

OR

Graduation from an accredited college or university with a bachelor's degree and experience equivalent to four years of full-time professional-level work in a mental health, substance abuse, special education or social services setting.

OR

Substitution of Graduate Education for Experience: Graduation from an accredited college or university with a master's degree and experience equivalent to one year of full-time professional-level experience in a mental health, substance abuse, special education or social services setting.

Necessary Special Qualifications: A valid motor vehicle operator's license is required for employment in this classification.

Overview

The MH Licensure Surveyor conducts surveys and investigations of mental health and substance use treatment facilities to ensure compliance with state and federal regulations. Reviews Licensure applications, inspects facilities, and provides technical assistance to providers to support regulatory adherence and service quality.

Responsibilities

1. Conducts inspections, reviews reports, and assesses compliance with regulations.
2. Inspects physical environments, equipment, and safety measures for adherence to standards.
3. Advises providers on licensure requirements and corrective actions.
4. Recommends disciplinary actions for non-compliant facilities and operational improvements.
5. Prepares reports, maintains records, and documents findings from surveys and investigations.
6. Engages with providers, regulatory agencies, and community organizations to support licensure enforcement.
7. Collaborates with other agencies to conduct investigations and ensure regulatory alignment.
8. Provides training sessions to providers and stays updated on regulatory changes.

Competencies (KSA's)

1. Decision Quality
2. Manages Complexity
3. Ensures Accountability
4. Communicates Effectively
5. Plans and Aligns

Knowledges:

1. Mental Health & Substance Use Disorder Regulations
2. Survey & Investigations Procedures
3. Facility Safety & Environmental Standards
4. Stakeholder Engagement & Public Communication
5. Policy Interpretation & Implementation

Skills:

1. Critical Thinking
2. Judgment and Decision Making
3. Monitoring
4. Coordination
5. Speaking

Abilities:

1. Problem Sensitivity
2. Inductive Reasoning
3. Speech Clarity
4. Information Ordering
5. Written Comprehension

Tools & Equipment

1. Computer
2. Camera
3. Mobile Phone
4. Copier/Printer/Scanner/Fax
5. Measuring Instruments and Gauges

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.