Coordinator Laboratory Resource - Lab AdminGeneral - Full Time

Summary:

Maintains high level of visibility and transparency, following through on all customer requests and inquiries in a timely fashion when dealing with all interdisciplinary departments within the organization as well as all external customers and/or clients. Provides responsible, professional, and skilled support.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  
• Laboratory Buyer/Materials Management: Performs activities related to the procurement of products, reagents, equipment, and repair items by utilizing contracts, buying groups (ROi, TPC, etc.) and specialized Supply Chain software applications (SpendCompass/PMM/McKesson). Investigates and resolves invoices, packing slips, receiving and backorder issues to achieve prompt payment to vendors by Accounting. Works directly with supervisory/management staff with inventory management/procurement.
  
• Accreditation: works with Director to perform gathering of information and online submission of College of American Pathologists (CAP) accreditation application; works with Director and Management staff to perform gathering of information and submission of any changes and/or new relating to both Joint Commission and CLIA to adhere to accreditation standards; maintains manual & electronic records/documentation for CAP, Joint Commission, and CLIA as related to such. Generates, facilitates, and compiles results for biennial Laboratory Satisfaction Survey (via Survey Monkey) relating to provider satisfaction as required by CAP standards. Participates in accreditation inspections in relation to Laboratory services, as needed/requested. Advisement of accreditation standards/regulations to laboratory personnel and performs direct contact with CMS/CLIA office to resolve issues or for regulatory questions.
  
• Proficiency: reviews and orders accreditation proficiencies for Regional Laboratories both annually and as needed throughout the year, and consults/advises regarding proficiencies as needed/requested, to ensure proper accreditation guidelines are met; maintains CAP proficiency survey records, ensuring that all are completed timely, processed appropriately, and reviewed/filed appropriately.
  
• Works directly with (6) Pathologists and (3) Cytotechnologist to ensure timely completion of CAP proficiency surveys specific to Anatomic Pathology and Cytology, from initial receipt of materials, survey performance, receipt of results, ensuring corrective actions are written (if applicable), ensures survey processing and return of materials to CAP within specified deadline, ensuring physicians and cytotechnologists have performed CE for such, obtaining review approval signatures of all participants, Director, Medical Director, and Cytopathology Medical Director, and appropriately files completed survey; serves as CAP Registered/Tested Proctor for the annual CAP Cytology PAP PT survey, overseeing confidentiality of testing, ensuring deadlines for testing are met to adhere to standards, and ensuring results are maintained confidentially and filed appropriately.
  
• Laboratory Document Control Coordinator: Functions as Document Control Coordinator, as required by accreditation standards; responsible for updating/revising/creating over 2,500 Laboratory specific departmental policies, procedures, charts, forms, competencies, orientation materials, training manuals, job descriptions, job evaluation forms, etc.; maintains electronic database for monitoring status of all policies and procedures.
• System Policy Manager Departmental Coordinator: Functions as Document Control Coordinator for all Laboratory related System policies and procedures.
  
• Responsible for biennial updating, coordinating the timely printing of bound manuals working closely with the System's Print Shop, distribution of manuals to all system nursing units-clinics-clients-associated hospitals, maintaining distribution listing, uploading/maintaining eMotherboard/Policy Manager/intranet electronic policy locations, and annual review/revisions to the CMFH-Tyler Laboratory Services Manual. Responsible for uploading/maintaining eMotherboard/Policy Manager/intranet electronic locations for the Regional Laboratory. Ensures the Laboratory/Blood Bank webpage and all related documents of the eMotherboard intranet are maintained and current.
  
• Laboratory Statistics/Finance Coordinator: Compiles and analyzes monthly, quarterly, bi-annual, annual, and "as requested" Laboratory and departmental statistical reports utilizing ConnectCare, Cerner, and other applicable software applications, creating reports as necessary in those applications to facilitate retrieval of consistent data. Works directly with Director in preparing/analyzing annual capital and revenue/expense budgets; enters all capital requests for budget review/purchase into OpenMarkets and oversees process and performs follow-up as needed for completion/procurement; reviews monthly Expense Distribution, Accrued Receipts, and Inventory Issue Details reports to ensure appropriate monthly expenditures and expense account budgets are appropriate for (4) cost centers, reporting any fluctuations/discrepancies to the Director of Laboratory Services, Director of Regional Laboratory, and to Finance/General Ledger for resolution/reclass of charges. Attends Sr. VP of Finance monthly budget variance meetings with Director of Laboratory Services and Director of Regional Laboratory.
  
• Accounts Payable Coordinator: performs receipt of purchase orders via McKesson timely to allow for prompt payment to vendors for PO related invoices; works closely with System Accounts Payable department investigating and resolving discrepant invoice/credit issues for all Laboratory department vendors; enters manual vendor invoices/credits into iPayables system; reviews, codes, and approves all Laboratory departmental vendor invoices/credits prior to Lab Director approval in iPayables. Works directly with multiple/various departments to resolve invoicing issues. Works directly with interdisciplinary departments by submitting Charge Reclass forms to Directors and performing follow-up to ensure completion/approval and proper submission to Accounting. Codes, processes, and deposits all departmental vendor/client check revenue received directly in the department to Accounting to ensure proper posting of revenue to appropriate revenue accounts; maintains electronic copies of such transactions. Processes Laboratory Medical Directorship fees and supporting physician documentation of hours performed via iPayables for CMFH-Tyler, CMFH-Jacksonville, and CMFH-Winnsboro.
  
• Billing Coordinator: procures information electronically by creating/utilizing Cerner Charge Audits and reports; manually processes data to perform the creation of monthly billing/invoices for service reimbursement directly to the client: ensures that payment is received/posted and is applied to appropriate expense accounts for services rendered; maintains reconciliation workbooks for all clients; works closely with General Ledger department to reconcile accounts monthly. Responsible for performing direct follow-up with the vendor if there are past due invoices, or improperly paid invoice amounts; issues credits on future invoicing if necessary.
  
• Human Resources: works directly & indirectly with personnel manager for the management of 150+ staff: licenses, health records, employee evaluation monitoring, etc. Processes new hire orientation documents/packets; performs departmental on-boarding/orientation of laboratory staff (as needed and/or requested), and maintains competency, certifications, and inservice records for all Laboratory personnel. Processes term employees in computer system and via security; ensuring employee files are forwarded to the Human Resources department. Works with Education Coordinator with onboarding/orientation of students to the laboratory department, as needed and/or requested.
  
• Safety / Infection Control: works directly and indirectly with Manager to perform Departmental Safety Officer (DSO) related functions as requested/assigned. Maintains and ensure the appropriate processing of all laboratory related product recall notifications with Supervisory staff, vendors, and system Environment of Care Officer/designee. Responsible for the annual coordination/maintenance of formalin and acetic acid badge monitoring, fume/biohood inspection/monitoring, balance calibration/certification, NIST Thermometer calibration/certification, and Decibal meter calibration/certification; distributes/maintains all certifications/reports and perform accounting function to ensure timely payment for such. Responsible for uploading/maintaining eMotherboard/intranet Microbiology Antibiograms for physicians and Pharmacy utilization/reference. Processes Notifiable Conditions and Infection Disease Reports to the State of Texas and Infection Prevention department (as needed); maintains reports with confirmation of transmission based on record retention policy; maintains report forms to ensure current State forms are being utilized for reporting.
  
• Information Technology: performs activities as required and/or requested within ConnectCare, Cerner Millennium (Lab LIS) and other system applications; maintains department telephones/copiers/fax/scanners/printers/other equipment working closely with the Information Management & Telecom departments, ensures all equipment is maintained and functioning appropriately.
  
• Performs inter- and intra- laboratory instrument/analyzer/reagent/quality control correlations utilizing specialized application (EP Evaluator); responsible for application maintenance; responsible for training users on the use of the application; responsible for annual renewal of license of application.
  
• Miscellaneous duties such as copying, mail processing, answering phones, printing, organization of files, printing labels, filing, etc. Creates correspondence, letters, memos for laboratory related functions. Creates graphs and meeting materials for presentation via Excel, PowerPoint, Visio, Publisher, Access, Project, Word and other additional software. Creates Bi-annual Leadership Presentation for Director. Performs required in-service education.

  Job Requirements:

  Education/Skills

  • Bachelor of Science degree in Medical Technology or science-related field or HEW certification; must have MLT certification and be currently working on a degree.

  Experience

  • 3-5 years in a Clinical Laboratory Setting preferred.

  Licenses, Registrations, or Certifications

  • Registered as MT(ASCP) or MLS(ASCP) or CLS(AMT) or equivalent is required.
  • Licensure as Clinical Laboratory Scientist (CLS) if required by State.

  Work Schedule:

  8AM - 5PM Monday-Friday

  Work Type:

  Full Time