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Business Office Generalist - Green Bay, WI

Prevea Health
United States, Wisconsin, Green Bay
Dec 22, 2025
Business Office Generalist Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care. Job Summary The Business Office Generalist supports the operations of the business office by collaborating with multiple departments and assisting with accounts, payment processing, and general administrative functions. This role ensures accurate and timely handling of business office tasks while providing backup support as needed. What you will do Review and resolve problem accounts while monitoring Work queue volumes to ensure timely and accurate completion of tasks. Process incoming check correspondence, Explanation of Benefits (EOBs), zero-pay documents, and checks for Remote Deposit Capture in an accurate and efficient manner. Provide backup support to the Accounts Receivable Department as needed. Respond to EOB requests and other inquiries from internal departments in a timely and professional manner. Perform general administrative duties such as scanning, document management, and mail distribution to support daily business office operations. Education Qualifications High School Diploma and/or GED Required Associate's Degree in business, accounting, healthcare administration, or a related field Preferred Experience Qualifications 1-3 years in a healthcare business office, medical billing, or accounts receivable setting Preferred Skills and Abilities Working knowledge of medical billing practices, policies, and procedures. Proficiency in Microsoft Office applications, including Excel, Word, and Outlook. Strong computer and 10-key skills with attention to accuracy and efficiency. Ability to work effectively and collaboratively within a team environment Commitment to maintaining open and professional communication across departments. Physical Demands Sit - Constantly Stand - Occasionally Walk - Occasionally Drive - Rarely Climb (Stairs/Ladders) - Rarely Bend (Neck) - Frequently Gross Manipulation (Hands/Arms) - Occasionally Squat - Occasionally Kneel/Crawl - Rarely Twist/Turn (Neck) - Frequently Twist/Turn(Waist) - Occasionally Lift/Carry 0-10 lbs. - Frequently Lift/Carry 11-25 lbs. - Occasionally Lift/Carry 26-35 lbs. - Occasionally Lift/Carry 36-50 lbs. - Rarely Push/Pull 11-25 lbs. - Rarely Push/Pull 26-35 lbs. - Rarely Push/Pull 36-50 lbs. - Rarely Reach (Above shoulder level) - Rarely Reach (Below shoulder level) - Constantly Simple Grasping (Hands/Arms) - Constantly Fine Manipulation (Hands/Arms) - Constantly Gross Manipulation (Hands/Arms) - Occasionally Working Conditions Noise - Occasionally Travel Requirements 5% Hearing Requirements Hears Whispers < 3 feet - Constantly Hears Whispers 3-8 feet - Constantly Vision Requirements Color Discrimination - Constantly Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify