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Service Administrator - Southwest Charlotte, NC

Rite-Hite Company
paid holidays, sick time, 401(k), profit sharing
United States, North Carolina, Wilson
Dec 23, 2025

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.

Do you enjoy being the administrative support for an organization?

As a Service Administrator, you'll be the backbone who provides the framework for our service department with administrative tasks. If you enjoy providing behind the scenes support to cross functional groups, this is a great opportunity to join our team.

Schedule: This role would function 8AM-5PM. This would require 5 days a week in office for training and learning the role through your first 6-8 months before a hybrid schedule would be considered.

When thinking of your commute, note that our office is located on the southwest side of Charlotte, near Carowinds Amusement.

What You'll Do:

  • Provide support to the Service Department, Sales Department, and Customers through timely entry of parts & related orders.
  • Prepare invoices for parts and completed services while ensuring requirements are met and ensure payment of the invoices.
  • Timely acquisition of parts and material to meet installation, service, and PMP schedules.
  • Maintain inventory with acceptable levels.
  • Provide accurate processing of service jobs.
  • Monitor the service system.

What We're Looking For:

  • 1+ years of experience providing support for a field service environment.
  • Detail orientated, organized, and comfortable with technology.
  • Strong multi-tasking of projects--you thrive in a fast-paced environment.
  • Customer-first mindset with stellar communication.

Ready to Apply?

If you're looking for a fast-moving role where your organizational skills make an impact every day, we'd love to hear from you. Join a company that values people, promotes from within, and leads the industry in service and innovation.

Apply today and build your career with Rite-Hite.

What We Offer

At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

  • Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

  • Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

  • Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

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