Senior Systems Applications Administrator

RTI International is an independent, scientific research institute dedicated to improving the human condition. Our vision is to address the world's most critical problems with technical and science-based solutions in pursuit of a better future. Clients rely on us to answer questions that demand an objective and multidisciplinary approach-one that integrates expertise across social, statistical, data, and laboratory sciences, engineering, and other technical disciplines to solve the world's most challenging problems.

We believe in the promise of science and technical solutions, and we push ourselves every day to deliver on that promise for the good of people, communities, and businesses in the US and around the world. If you are looking for the opportunity to make a real difference, RTI is the place for you.

The successful candidate will be part of Global Technology Solutions (GTS) within the OPS Technology Public Sector Cloud Environment Department. The GTS group caters to the diverse technology needs of RTI and its effort to digitally transform the Institute. GTS provides technical support, resources and services to help staff work efficiently and effectively in compliance with RTI policies. GTS also aims to provide technology solutions to support the Institute's Business Units, General and Administrative functions, and make RTI a global leader in finding innovative solutions to technological challenges.

The Senior System Applications Administrator is responsible for installing, configuring, and maintaining applications, including web services and database components, in support of business requirements.

Key Responsibilities include:

• Install, configure, and maintain applications, including web services and database components, in support of business requirements.
• Perform application software installations and upgrades to operating systems and layered software packages.
• Schedule installations and upgrades and maintain them in accordance with established IT policies and procedures.
• Monitor and tune the system to achieve optimum performance levels.
• Develop and promote standard operation procedures.
• Carry out procedures to ensure that all information systems products and services meet organization standards and end-user requirements.
• Assist in the testing of software to ensure proper operation and freedom from defects.
• Document and work to resolve basic problems.
• Interface with vendor support service groups when appropriate to ensure proper escalation during outages or periods of degraded system performance. Report progress on problem resolution to management.
• Represent increasing levels of responsibility in different size work groups operating with different levels of autonomy and therefore experience required.

• Bachelor's Degree and 5 years of experience, Master's degree and 3 years of experience or PhD and 0 years of experience, or equivalent combination of education and experience.
• Knowledge of advanced troubleshooting techniques and software design.
• Excellent knowledge of MS Word, Outlook, PowerPoint, Excel.
• Ability to manage multiple priorities.
• Ability to work well with others.
• Ability to listen and communicate well both verbally and in writing.
• Ability to work independently.
• Attention to detail and accuracy.

For San Francisco, CA USA Job Postings Only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Further information is available here.

RTI accepts applications to our job openings from candidates with criminal histories or conviction records in accordance with all applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For Applicants in Massachusetts Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The anticipated pay range for this role is listed below. Our pay ranges represent national averages and may vary by location as a geographic differential may be applied to some locations within the United States. RTI considers multiple factors when making an offer including, for example: established salary range, internal budget, business needs, and education and years of work experience possessed by the applicant. Further, salary is merely one element to our offer.

At RTI, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package. This package includes (among other things) a competitive base salary, a generous paid time off policy, merit based annual increases, bonus opportunities and a robust recognition program. Other benefits include a competitive range of insurance plans (including health, dental, life, and short-term and long-term disability), access to a retirement savings program such as a 401(k) plan, paid parental leave for all parents, financial assistance with adoption expenses or infertility treatments, financial reimbursement for education and developmental opportunities, an employee assistance program, and numerous other offerings to support a healthy work-life balance.