UX Designer

Aquent is partnering with a leading organization at the forefront of innovation, dedicated to shaping a safer, more sustainable future through advanced software solutions. This is an unparalleled opportunity to join a dynamic team where your strategic vision and design expertise will directly influence the evolution of critical enterprise platforms, impacting global users and driving significant business outcomes. You will be instrumental in defining the user experience for complex systems, translating strategic insights into tangible design, and elevating the overall product ecosystem. Your contributions will not only enhance user engagement and adoption but also directly contribute to the company's mission of responsible innovation and positive global impact.

This pivotal role empowers you to shape the future of strategic design within a cutting-edge software organization. You will be at the helm of defining and communicating the design vision, strategy, and roadmap for sophisticated software solutions, ensuring seamless alignment with core business objectives such as compliance, sustainability, and product lifecycle management. Your work will directly address the evolving needs of enterprise users, creating intuitive and powerful experiences that drive efficiency and value.

Location: Remote - must be located in the United States and able to work East Coast business hours

Duration: 4 months with potential to exend

Hours: Full-time, 40 hours per week

**What You'll Do:**

* Define and articulate the comprehensive design vision, strategy, and roadmap for a suite of enterprise software solutions, aligning with critical business objectives and user needs.

* Lead in-depth research (user, market, competitive, regulatory) to generate strategic insights that inform new product directions, feature prioritization, service ecosystems, workflows, and the evolution of design systems.

* Craft essential strategic artifacts including service blueprints, experience maps, ecosystem diagrams, journey maps, business model canvases, product-service system frameworks, and strategic design principles for the entire portfolio.

* Collaborate closely with product management and engineering to transform strategic design direction into actionable design execution, guiding UX/UI, information architecture, interaction models, content strategy, cross-platform consistency, and modular design system governance.

* Elevate the user experience by ensuring a consistent, enterprise-grade design language, coherent UI/UX patterns, scalable design system components, and a unified user experience across diverse software modules.

* Facilitate impactful cross-functional design workshops, co-creation sessions, stakeholder alignment meetings, and customer insights engagements to ensure design decisions are directly tied to business value, user outcomes, and market differentiation.

* Establish and evolve robust methodologies, processes, and governance for design strategy within the software organization, embedding design thinking throughout the entire product lifecycle, from concept through launch and iteration.

* Measure and clearly articulate the impact of design strategy on key outcomes such as user engagement, adoption, time-to-value, business KPIs, and brand perception, utilizing data to continuously refine strategy and design decisions.

* Mentor and influence fellow designers, UX researchers, service designers, and product stakeholders, fostering a culture of design maturity and excellence across the organization.

**What You'll Bring:**

* Bachelor's degree or higher in Industrial Design, Interaction Design, Service Design, HCI, Business Strategy, or a related field; or equivalent practical experience.

* 7+ years of progressive experience in design strategy, service design, experience design, product design, or similar roles.

* Demonstrated ability to translate user research, market insights, and business objectives into strategic design direction and deliver tangible design outcomes (e.g., journeys, ecosystems, service blueprints, modular design systems).

* Strong ability to communicate strategic and visual narratives effectively to executive stakeholders, presenting compelling design rationale, business impact, and roadmap alignment.

* Comfortable navigating ambiguity and capable of leading initiatives that forge new directions, influence cross-functional groups, and drive significant change within large organizations.

* Exceptional collaboration skills, adept at partnering with product management, engineering, research, marketing, and operations teams.

* Proficiency with design and prototyping tools (e.g., Figma, Miro) and a solid understanding of modular design systems, design tokens, component libraries, and UX architecture.

**Nice-to-Have Qualifications:**

* Experience working with enterprise users and complex domains such as compliance, sustainability, supply chain, environmental health & safety (EHS), or data-intensive workflows.

* A passion for mission-driven work, particularly in areas like sustainability, safety, responsible innovation, and developing software that serves enterprises and global users.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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