Senior Configuration Analyst

Reporting to Manager, Configuration, the Senior Configuration Analyst is responsible for application configuration to include project planning, execution, and implementation of changes to our business applications. In addition, they are responsible for ensuring accurate, timely, and efficient configuration to business applications. In addition, you will possess expertise to analyze application configuration to ensure it is efficient in setup and functionality.

Please note that while SFHP supports a hybrid work environment, you are required to be onsite and in-office a minimum of 4 days per month. This is a hybrid position, based in our Downtown San Francisco office.

Salary: $99,000 - $115,000 per year

• Perform implementation and configuration activities including prototyping, analysis, system configuration, operational implementation and process documentation.
• Demonstrate subject matter expertise across multiple key modules in QNXT and module integration.
• Partner with Lead Configuration Analyst on complex changes.
• Recommend configuration best practices to peers and support training efforts.
• Review functional design and business requirements per established peer review guidelines to ensure quality control.
• Recommend and implement configuration changes to improve the overall efficiency of system processing.
• Work cross-functionally to deliver system functionality to support streamlined and efficient processes.
• Work in conjunction with UAT and end-users as needed to develop and execute appropriate test plan to verify configuration changes work as intended.
• Adhere to SFHP's Change Management/Release Management Policies and Procedures such as submitting appropriate change requests or submitting change requests timely.
• Develop and recommend operational processes and /or process improvements.
• Document functional specifications for system solutions and enhancements to existing business systems.
• Communicate results through written documents and maintain configuration database.
• Performs other related duties and special projects as assigned.

WHAT YOU WILL BRING:

• A Bachelor's degree (e. g., B.S.), which may be substituted with equivalent work experience.
• Prior experience at a healthcare organization, particularly at a managed care health plan preferred
• 5 or more years of experience as a Configuration Analyst or Business Systems Analyst.
• QNXT configuration and testing experience preferred e.g. prototyping, enhancements, unit testing and system upgrades.
• Experience in Medicare configuration, understanding of CMS regulations and Medicare payment methodologies preferred.

WHAT WE OFFER:

• Health Benefits
  
  
  
  • Medical: You'll have a choice of medical plans, including options from Kaiser and Blue Shield of California, heavily subsidized by SFHP.
  • Dental: You'll have a choice of a basic dental plan or an enhanced dental plan which includes orthodontic coverage.
  • Vision: Employee vision care coverage is available through Vision Service Plan (VSP).
  
  
  
  
• Retirement - Employer-matched CalPERS Pension and 401(a) plans, 457 Plan.
• Time off - 23 days of Paid Time Off (PTO) and 13 paid holidays.
• Professional development: Opportunities for tuition reimbursement, professional license/membership.

ABOUT SFHP:

Established in 1997, San Francisco Health Plan (SFHP) is an award-winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco County. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 175,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services.

San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which our people processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

San Francisco Health Plan is an E-Verify participating employer.

Hiring priority will be given to candidates residing in the San Francisco Bay Area and California.

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