Quality Director, Commercial Aftermarket

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Moog's Commercial Aircraft Group is looking for a Quality Director for the Commercial Aftermarket (CAM) Division. In this role, you will be accountable for the direction, planning and execution of the CAM quality strategy, as well as establish strong connections and partnerships with all functions within CAM to drive further enhancements to our culture of quality. You will create new and innovative structures that proactively support growth strategies while ensuring systemic compliance with customer requirements and continue to build and sustain our culture of quality.

The CAM Quality Director must be a strong leader of people and team builder, as well as an excellent communicator at all levels both internally and externally. You will establish and grow an executive network across Moog. You must possess strong analytical abilities as well as the ability to coordinate and manage complex operational issues and processes. You will influence all functions within CAM that impact quality, as well as provide aviation regulatory compliance leadership and guidance across Moog. You will need strong leadership presence and be a recognized subject matter expert to represent Moog in quality discussions with customers and regulatory organizations. You will be an independent driver as a senior leader, working at pace to implement change.

You will report to the Commercial Aircraft Aftermarket Group Vice President and have an onsite work schedule. You will be based in East Aurora, NY with 15-20% domestic and international travel expected.

To be considered for this role, here's typically what you'll need to bring with you:

• A relevant BS degree in Engineering / Production / Industrial Engineering or a related discipline.

• Knowledge and understanding of aerospace quality standards, Aviation Regulations (FAA, CAA UK, EASA, CAAC, etc.) and Industry Standards (AS9100, ISO9001, etc.).

• Relevant industry experience is required. You must be able to demonstrate an appropriate balance of strong regulatory leadership and practical business application

• Minimum of ten (10) years of experience in a senior management role.

• Strong communication skills in the form of written, verbal and formal presentations.

• Ability to effectively communicate with, and influence, Group staff across disciplines and Moog customers.

• Demonstrated knowledge and a track record of continuous improvement, APQP and Lean.

• Sound working knowledge of Moog products and manufacturing processes.

As Quality Director, you will:

• Lead, coach and have direct accountability for the CAM Quality team

• Be accountable for the direction, planning and execution of the CAM quality strategy

• Embody and enhance a culture of quality within the CAM organization

• Develop and maintain strong partnerships with CAG OE and ACC Quality Directors, enhancing Commercial Aircraft's overall culture of quality.

• Develop risk abatement strategies to effectively support business commitments with a focus on error prevention and continually improved product/service quality

• Understand the broader CAM business to best contribute to the division's success.

• Advance Lean strategies that align with Aftermarket quality, on-time customer delivery commitments and cost control strategies.

• Be accountable for CAM's Safety Management Systems (SMS), ensuring compliance and response SMS in place.

• Develop the organizational knowledge in the application of the standards and regulations through effective education and training programs.

• Provide leadership and build relationships to create quality-minded attitudes and commitment across the Aftermarket division.

• Represent CAM as part of a Quality Council to promote regulatory requirement, ensure effective look across activities are taking place, and best practices continue to be advanced.

• Establish and grow an executive network within Moog and ensure leaders within CAM organization stay connected on quality related activities

Key Accountabilities:

• Strategic; Lead the development of a vision/Quality framework that strategically addresses present and future needs and directions. Ensuring quality solutions and initiatives are fully integrated with the CAM's business objectives, priorities, strategies, and mission;

• Alignment; Ensuring quality solutions and initiatives are fully integrated with the CAM business objectives.

• Right Culture / Behavior; Lead the strategic development and deployment of Zero Defects / Quality First. Develop and deploy a coherent Culture of Quality brand that is consistent with the Quality policy and drives behavior change and increased awareness, engagement and accountability. Ensure that process, policies and procedures are in place and consequently risks are identified, mitigated and controlled to provide protection to the customer and to Moog.

• Governance and insight; Develop risk abatement strategies to effectively support long term customer quality with a focus on continually improved product/service quality. Establish customer focused quality processes, standard work and effective metrics for core quality processes in alignment with customer and regulatory requirements. Responsible for CAM regulatory functions and interfaces with external agencies and customers.

• Customer and Industry Trends; Develop a framework to monitor and analyze regulatory, customer and industry trends and evolve the CAM quality strategy to establish proactive processes and policies to negate or minimize impact to Moog and customers.

How we care for you:

• Financial Rewards: great compensation package, annual profit sharing, matching 401k and the ability to participate in Employee Stock Purchase Plan, Flexible Spending and Health Savings Accounts

• Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance

• Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages

• Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs

• Collaborative and Welcoming Workplace: Inclusive culture rooted in our values, enhanced by Employee Resource Groups, and team-building activities.

• Additional site-specific benefits may be offered

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Salary Range Transparency:

Salary Range Disclaimer

The base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits.

This position requires access to U.S. export-controlled information.

EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran

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