Catering Events Manager
 Grand Geneva Resort & Spa | |
life insurance, vision insurance, paid time off
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 United States, Wisconsin, Lake Geneva | |
| 7036 Grand Geneva Way (Show on map) | |
 Nov 06, 2025 | |
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Description If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits. We are in search of an Catering Events Manager to join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin. Recognized as a Top Resort in the Midwest by Conde Nast Traveler, this award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. The Grand Geneva Resort is part of Milwaukee based Marcus Hotels & Resorts. A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Our Team is looking for People Pleasing individuals who want to do the following: * Turn our guest's ordinary day into an extraordinary day * Love where they work * Be appreciated for what they bring to a team * Learn and grow with a company who truly values it's people Grandtastic Perks are waiting for you * Free meals every shift made by our talented culinary team * Paid time off * Golf, Ski, Restaurant & Spa discounts * Hotel room discounts as low as $49 per night * WELL Spa Gym membership for $16 per paycheck * Advancement opportunities across the property and US * Friendly work atmosphere * Holiday, jury duty, & bereavement pay * Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits * Recognition programs (aka get paid to celebrate) About the role What will you be doing? *Event Manager responsible to act as venue manager for all social events assigned. * Responsible for all guest responses pertaining to their event. * Establish banquet event orders, client resumes and room block needs. * Maintain high personal guest contact via telephone and in-person. This is to include periodic visits to guests holding functions at the property prior to their event. * Respond to individual guest needs, inquiries and/or complaints as they occur. * Ensure guest satisfaction by timely follow up correspondence. * Ability to work under time pressure and extensive hours. Will be required to work some weekends, evenings and holidays. * Adhere and support hotel and corporate policy and procedures. * Perform other duties as assigned. * Responsible to meet monetary and quarterly goals as agreed upon by the Director of Events. * Previous hotel experience preferred. * Previous food and beverage experience preferred. * Excellent interpersonal and communication skills, written and verbal What do you bring to the role? * Any combination of education and experience equivalent to graduation from high school. College degree preferred. * At least two years previous catering and/or hospitality event management experience at a property of similar size and/or quality. * Strong multiple ' project management skills. * Previous Salesforce, Amadeus experience preferred. * Excellent interpersonal and communication skills, written and verbal. WARNING: must be prepared to be a part of guest memories for years to come! Grand Geneva is an Equal Opportunity Employer Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. | |