Associate Director of Advising and Student Success

• Assist Director in administration of the university's student success platform (currently Starfish by EAB), including routine troubleshooting for students, faculty, and staff; managing user roles and relationships; platform and workflow configuration; system status monitoring; and data reporting
• Assist the Director in the design and implementation of student progress surveys
• Monitor Starfish flags and ensure proper referrals and follow-through
• Manage at-risk student meetings, assign follow-up responsibilities, and monitor the progress of at-risk students
• Assist the Director in the design and implementation of initiatives for at-risk students and populations
• Assist the Director in working with students in need of special interventions
• Assist the Director in mediating student leaves of absence and withdrawals
• Assist the Director in managing academic advising personnel
• Assist the Director in managing peer tutoring programs
• Assist the Director in managing course registration operations in conjunction with colleagues in the Office of Admissions, the Office of the Registrar, and the Office of Student Life
• Perform other related duties as assigned

• Master's degree and 3 or more years of professional experience in higher education as an academic advisor or student success officer, or comparable experience
• Knowledge of Starfish or a comparable student success platform
• High degree of data literacy
• Facility with Microsoft Excel

• Foster, encourage, and facilitate open communication and an atmosphere of open expression
• Gain cooperation by addressing the interests and concerns of coworkers
• Continually search for ways to increase the satisfaction of faculty, students, staff, and other constituents
• Ensure that the performance of coworkers and the department is consistent with the university's strategic and operational objectives and standards
• Support fair treatment and equal opportunity for all, and enforce that policy within your sphere of influence
• Excellent communication, presentation, and writing skills
• Ability to deal with university faculty, staff, and administration at all levels

Yeshiva University is dedicated to academic excellence, intellectual exploration, and the advancement of timeless values that shape and impact lives. With a rich tradition rooted in Jewish thought and heritage, YU fosters a dynamic learning environment across its undergraduate, graduate, and professional schools. Our mission is to cultivate the next generation of leaders who will contribute meaningfully to society, guided by a commitment to ethics, innovation, and service. Our community extends far beyond the classroom, encompassing thousands of students, faculty, staff, and more than 70,000 alumni and supporters worldwide, all working together to build a brighter future.

As a Yeshiva University employee, you will be part of a welcoming, diverse, and intellectually engaging community that values collaboration, excellence, and professional growth. We offer a supportive and stimulating workplace with tangible employee benefits, opportunities for advancement, and a strong sense of purpose. Beyond professional development, YU is committed to ensuring a high quality of life for its employees, offering a work environment that prioritizes well-being, work-life balance, and a culture of mutual respect. Every role at YU contributes to our broader mission of education, research, and societal impact, ensuring that all members of our community-students, faculty, staff, alumni, and friends-are inspired to make a difference. We invite you to bring your talent and passion to YU and join us in shaping the future.