Quality Improvement Specialist - MIHP

MPHI is a Michigan-based and nationally engaged, non-profit public health institute. We are a team of teams, process and content experts, dedicated to building A world where tomorrow is healthier than today!

Title: Quality Improvement Specialist - MIHP

$66,539.20 - $99,320 /Posted Thru: 11/14/2025

Location: Remote/Virtual - Must Work and Live in the State of Michigan

Purpose: The MIHP Quality Improvement Specialist will oversee the new Provider Application Process and Certification Review process for the Maternal Infant Health Program (MIHP) agencies. This Specialist will conduct quality improvement efforts aimed at improving the internal processes of the MIHP within the Michigan Department of Health and Human Services (MDHHS), and of services being rendered by MIHP agencies statewide. This Specialist will perform project coordination responsibilities under the guidance of the Maternal Infant Health Unit Manager and Perinatal and Infant Health Section Manager. The MIHP Quality Improvement Specialist will coordinate and support the program's strategic planning, implementation, monitoring, collaboration, and evaluation, and serve as a MDHHS representative.

Duties and Responsibilities:

• Collaborate, guide, and consult with MDHHS Maternal Infant Health Program Team members and agencies statewide.
• Interpret existing and proposed laws, Medicaid policies, and procedures as they relate to the program.
• Co-design certification tools and processes to ensure MIHP providers meet fidelity and compliance guidelines.
• Analyze ongoing MIHP agency certifications and program data to provide recommendations or modifications of policies and procedures for MIHP operations.
• Plan, coordinate and facilitate the New Provider applicant process.
• Prepare and submit required reports for the MIHP, and report issues to the unit and section managers.
• Present information, provide technical assistance, operational guidance, and consultation for the Maternal Infant Health Program.
• Provide or arrange for necessary consultation, and arrange/support logistic arrangements (agenda, meeting notes, literature research, and presenters as needed).
• Work in partnership and collaboration with other units within MDHHS and external stakeholders to facilitate the quality improvement of the Maternal Infant Health Program.
• Coordinate MIHP home visiting strategies that align with the Advancing Healthy Births plan, the statewide strategy to integrate interventions to address gaps in health and wellbeing for mothers and infants.
• Represent the department at external work groups and meetings.
• Represent the unit, section and division on internal committees and work groups.
• Attend or complete any required department or division meetings and trainings.
• Always represent the best interest of MPHI and MDHHS.
• All other duties as assigned.

Qualifications/Requirements:

Education: Bachelor of Science in Nursing with current license as a registered nurse in the State of Michigan or Bachelor's degree in Social Work required, Master's degree preferred.

Experience: A minimum of four years of professional experience in maternal and child health, addressing maternal and child health needs of low- income and/or minority populations and experience in project management. At least four years of experience successfully implementing quality improvement projects. Experience addressing disparities in health outcomes. Experience improving population health via a case management framework.

Important Skills and Characteristics:

• Possess a valid driver's license.
• Knowledge of and ability to relate social determinants of health to program and service practice.
• Knowledge of Medicaid and Medicaid Health Plans.
• Knowledge of the scope, objectives, functions, and principles of maternal and child health.
• Ability to lead successful quality improvement projects.
• Ability to plan and conduct meetings.
• Proficient in maintaining records, preparing reports and correspondence related to the work.
• Proficiency using and navigating technology in Microsoft applications, health databases, and/or electronic health management systems.
• Proficient in Excel.
• Ability to effectively communicate with others both written and verbally.
• Ability to maintain favorable public relations.

Work Environment and Physical Requirements:Remote working (subject to change to in office working) with occasional in-person meetings and engagements. Requires travel across the state, on occasion.

RESPONSIBILITY FOR THE WORK OF OTHERS: No assigned responsibility.

IMPACT ON PROJECTS, SERVICES AND OPERATIONS:This position has a direct impact on the quality of services provided by MPHI to MDHHS.

REQUIRED COMMUNICATION

Contact Person/Group	Frequency	Purpose
Maternal Infant Health Unit Manager	Daily, Weekly	Provides Direction and Supervision
Perinatal & Infant Health Section	Weekly, Biweekly	Provide Direction and Supervision
MIHP Team	Daily	Quality Improvement Oversight/Communication & Planning
MIHP Agencies, Assigned RPQC, Medicaid and Medicaid Health Plans	Weekly	Monitoring Performance of Agencies and Compliance with Medicaid and Program Policy

"For purposes of employment standards, this classification is "Exempt" from overtime provisions of the fair Labor Standards Act."

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MPHI is an EEO employer that participates with e-verify.