Position Summary
Assists Director, Manager, or Chief of Service in managing daily administrative operations of a clinical service, medical/surgical practice, and business or management office. Leads and performs administrative functions requiring in-depth knowledge of departmental programs and services. Organizes and leads provision of secretarial and administrative support services. Acts as the "go-to" person for the administrative staff.
Key responsibilities
- Leads and directs secretarial, clerical, and administrative support services. Plans work schedules to ensure coverage and compliance with hospital and departmental policies. Develops and maintains office systems, procedures, and policies.
- Oversees departmental recordkeeping for sensitive administrative and financial data. Manages database input, report generation, and data accuracy. Evaluates and implements system updates as needed.
- Monitors and reconciles budgets and expenses, resolving discrepancies. Collects and compiles data for budgets, grants, and complex reports; prepares analyses and supporting materials.
- Manages daily administrative operations, including payroll, personnel records, and regulatory reporting. Processes administrative forms such as purchase orders, payment requests, and reappointment documents.
- Coordinates departmental fellowship, residency, and training programs. Manages applications, schedules interviews, communicates with applicants, and oversees credentialing, licensure, and related documentation.
- Plans and executes logistics for seminars, conferences, and events. Manages communications, materials, locations, registrations, and expense tracking.
- Schedules appointments and meetings, maintains supervisor's calendar, and coordinates travel and meeting logistics, including agendas and materials.
- Manages departmental supply inventory and equipment. Approves standard purchases, coordinates repairs, and recommends non-routine acquisitions. Serves as liaison with support departments.
- Prepares and edits correspondence, reports, and confidential documents. Transcribes materials and drafts responses, ensuring accuracy and clarity in all communications.
Minimum qualifications
Education:
- A high school level of education.
Experience:
- Two years of related experience
- Prior customer service or administrative experience preferred
- Analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles.
- Ability to communicate effectively both orally and in writing, and provide empathy in difficult interpersonal situations.
Schedule: M-F 8:00AM-4:30PM. Hybrid/in person after training period.
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The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. |
Boston Children's Hospital
$20.63-$31.46 Hourly
dental insurance, 403(b)
Nov 05, 2025