New

Category Lead - External Workforce Management

Western Alliance Bancorporation
dental insurance, tuition assistance, 401(k)
United States, Arizona, Phoenix
Nov 05, 2025
Job Title: Category Lead - External Workforce Management Location: CityScape What you'll do: As a Category Lead - External Workforce Management, you'll report to the Director of Centralized Procurement and will be responsible for categories of spend, contributing to the design and deployment of a Procurement function at the bank. You'll be an integral part of the development and execution of the procurement process, ensuring that all goods and services are acquired at the best possible price and quality. In this role you'll design, own and lead our new External Workforce Management COE, supporting business units and enterprise objectives. You'll collaborate with internal executives and other key stakeholders to implement cutting-edge savings and efficiency opportunities within the contingent labor spend category. In addition, you'll partner with the business to challenge status quo and drive the adoption of procurement practices, fostering program compliance and trust. Responsible for elevating strategic sourcing capabilities through competitive sourcing, market analysis, negotiations, cost management, contract management, and supplier relationship management. Craft and execute a comprehensive External Workforce Program leveraging an MSP operational model, VMS deployment and enrolling and monitoring the participating supply base. Act as the single point of contact and internal escalation point for the External Workforce Program. Perform business reviews and prepare scorecards showcasing supplier performance metrics with program business units Negotiate contract rates, volume discounts and/or rebates with enrolled staffing and professional service suppliers to promote maximum value capture. Conduct and assess detailed supplier scorecard evaluations, determine supplier viability, and manage supplier relationship which include commercial, contract, and operational performance. Monitor, analyze and benchmark market rates. Stay current with industry trends and best practices for an evolving contingent labor program. Promote cooperation and communication between internal stakeholders, across participating departments. Leverage various reports from the VMS platform including fulfillment cycle time, supplier performance and rate analysis. Work closely with suppliers and internal partners to manage and enhance supplier performance and facilitate continuous improvement and innovation. Partner with the Third-Party Management team and internal stakeholders to ensure thorough representation and adherence to risk management requirements, balancing cost-effectiveness with business objectives. What you'll need: 8+ years of related experience. Bachelor's degree in related field required. Previous leadership experience preferred. Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services. Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices. Intermediate to advanced experience in negotiating, with advanced skills to structure beneficial contracts, and ability to evolve contracts to best-in-class and minimize risk. Intermediate to advanced experience developing and presenting executive level summaries using PowerPoint. Experience working with IT suppliers and negotiating IT contracts preferred. Occasional travel required. Benefits you'll love: We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. Western Alliance Bancorporation