Lead Business Process Engineer

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Job Description

Ready to transform the future of higher education at WGU through the power of business process?

At Western Governors University (WGU), we're building the systems and processes that make high-quality and affordable education accessible to everyone. Join us as we shape the future of WGU-and the lives of over 180,000 students-by engineering the business processes that power our mission.

About the Institutional Portfolio Management (IPM) Department

The IPM department is part of the CFO org and is responsible for driving strategic execution and transformation across the WGU System. We manage portfolios of enterprise initiatives that align with WGU's 5-Year Strategic Plan-connecting strategy to action. Our work enables leaders to execute bold, system-wide change by:

• Designing innovative business processes that improve productivity and scale.
• Building enterprise capabilities in Agile Innovation, Portfolio Management, and Rapid Technology Development.
• Identifying and mitigating enterprise risks while driving cost efficiency and waste reduction.

We're not just a tactical function-we're strategic enablers, trusted advisors and transformation partners.

About the Business Process Engineering (BPE) Team

The Business Process Engineering team is redefining operational excellence and future proofing how we innovate at WGU. Our mission is to transform how the institution operates, end to end, so we can better serve our students and empower our people. Every project we lead directly enhances the student and employee experience-driving innovation, clarity, and sustainable growth across the institution. We deliver measurable outcomes by:

• Optimizing enterprise operations to improve productivity, scalability, and student outcomes.
• Engineering processes that enable growth, innovation, and operational efficiency across all institutional functions.
• Architecting a robust business process ecosystem framework in order to evolve WGU's BPM maturity to the next level.

The Role: Lead Business Process Engineer

The Lead Business Process Engineer is responsible for designing, developing, analyzing, and implementing institutional business processes optimized to support growth, service levels, and cost performance across WGU's schools and shared services. You'll lead the largest and most important strategic transformation projects, working closely with senior leadership, business unit heads, and cross-functional teams to ensure alignment with WGU's strategic goals.

This is a high-impact, visible role focused on technical excellence, people management, and organizational change. You'll guide teams through process transformation initiatives, foster a culture of continuous improvement, and drive adoption of innovative solutions.

WhatYou'llDo

• Define and implement process improvement strategies aligned with WGU's goals.
• Lead optimization of complex, end-to-end business processes across multiple units.
• Guide teams and stakeholders through transformation initiatives and change management.
• Mentor and coach team members in Lean and Six Sigma methodologies.
• Build and maintain business process architecture and measurement plans.
• Collaborate with senior leadership and cross-functional teams to drive results.

WhatYou'llBring

• Bachelor's degree in Engineering(industrial, mechanical, manufacturing, service systems, chemical, aerospace) or a closely related field.
• 5+ years of experience in business process engineering, improvement, or continuous improvement roles.
• Experience leading business architectureand developing process classification frameworks(taxonomy,TOGAF, APQC, ArchiMate, businessprocess standards such as BPMN)
• Experience with BPM tools (SAPSignavio,Lucidchart, or equivalents).
• Lean Six SigmaBlack Belt certifiedor equivalent continuous improvement background.

Bonus Points If You Have

• Master's degree (Business Administration, OperationsResearch, Data Analytics, Engineering Management) or a closely related field.

Work Location

• This is afull-time, in-office positionat WGU's headquarters inSalt Lake City, UT.

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Position & Application Details

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.