Senior Analyst, Project Management

National Grid is hiring a Senior Analyst for our Meter & Field Deployment department as part of the AMI Delivery in Massachusetts. This hybrid role can be based in Waltham, Worcester or Northboro, MA.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

The Senior Analyst is responsible for managing the detailed route release and overseeing the day-to-day details of customer meter installations.

• Develop and oversee detailed route release plans and predictive models for customer meter installations
• Handle daily management of customer installation details
• Resolve deployment-related issues and work order exceptions that could impact service delivery
• Manage deployment forecasts and communicate updates accordingly to ensure work plans meet deployment goals
• Resolve exceptions and deployment-related issues in work order creation files that impact service delivery
• Work with IT stakeholders to address long-term planning file data issues through the snow ticket process and follow-up meetings

• Bachelor's degree in a business-related field required
• 5+ years of analytical experience required

• Proven experience in project management, with a track record of successfully managing cross-functional projects required
• Demonstrated skills in the use of relevant software, e.g., Microsoft Office Suite (Excel, Word, PowerPoint) required.
• Advanced Excel skills strongly preferred.
• Proven analytical capabilities and attention to detail
• Critical thinking and the ability to organize information (quantitative and qualitative)
• Strong collaboration, stakeholder engagement, and communication skills
• Consistently deliver high-quality outputs on time, ensuring data integrity and reliability
• Valid driver's license required

#LI-AP1 #LI-Hybrid