New

Senior Applications Analyst

Massachusetts General Hospital
United States, Massachusetts, Boston
100 Blossom Street (Show on map)
Nov 04, 2025
Summary Leads the design, development, testing, implementation, and ongoing maintenance of new and existing software applications. Also responsible for managing several concurrent projects or initiatives related to the application and its end user. Essential Functions-Leads the discussion of business requirements and coordinates the translation of those business requirements into functional specifications for the software application. -Offers recommendations for improvements in data collection, workflow, or other processes when possible. -Works closely with the application's vendor or developer to communicate the functional specifications, providing details to improve understanding. -Develops test plans and performs related software quality assurance tasks. -Designs the training curriculum for the software's user community. -Leads the development of end user documentation. -Provides ongoing support of the software applications by identifying and resolving issues, often as the point of escalation for more complex issues. Education Bachelor's Degree Information Systems preferred Can this role accept experience in lieu of a degree? Yes Experience experience in the development, support or operation of software applications, preferably in a healthcare setting 5-7 years required Knowledge, Skills and Abilities - Experience with the development, support, or operation of software applications in a healthcare setting. - Knowledge of the workflows and operations supported by the software application(s). - Strong oral and written communication skills. - Demonstrated analytic and problem-solving skills. - Strong interpersonal skills to effectively communicate with both technical and non-technical staff. - Knowledge of Microsoft Office 365 and other popular office productivity solutions. M-F Eastern Business Hours required Hybrid Onsite Flexible working model required weekly includes onsite in office (1-2 days per week weekly, must be flexible for business needs) Remote working days require stable, secure, quiet, compliant working station The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.