Product Data Subscriptions Specialist- Microsoft

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job Summary

The Product Data Subscriptions Specialist- Microsoft proactively drives Microsoft Subscription onboarding, risk management, and optimizes CDW Subscriptions operations. This individual will be a key contributor to the team that is responsible for a Subscription Supplier Lifecycle program governance, process integrity, and reporting analytics. They will work closely with segment sales, Integrated Technology Services (ITS), Technology and Product and Partner Management (PPM) leaders to drive continued operational enhancements to support our customers and Services revenue growth in key strategic focus areas.

The Product Data Subscriptions Specialist- Microsoft engages internal CDW Microsoft stakeholders, enabling, educating, and helping streamline the end-to-end process for CDW sellers. This individual will play a critical role in allowing various Microsoft subscription transaction types initiating in our front-end seller platforms, with involvement in the partner's roadmap and upcoming changes necessary to continue to support the business. Additionally, this individual will interface with the partner as needed to ensure all CDW stakeholders are empowered to succeed.

What you'll do

• Be a subject matter expert on the designated partner's products, programs and go to market strategies and communicate them to CDW sales.
• Assist CDW sales and designated partner with field alignment and account mapping within assigned territory.
• Attend customer facing events and/or conference calls as needed to communicate the value add of CDW and the partner.
• Facilitate training for assigned territory on partner's products, services and programs.
• Assist the partner and Product and Partner Management (PPM) contacts in creating messaging and promotions that directly align with the specific customer set that is being supported.
• Develop and execute to quarterly sales plan.
• Complete monthly scorecard identifying sales engagement, pipeline and market trends.
• Cultivate relationships between partner sales team, CDW Sales, & Leadership teams.
• Act as a liaison between CDW Sales and Product and Partner Management (PPM) to identify. opportunities for product, program and partner alignment improvements.
• Understand the market trends and specific needs of assigned segment and/or region as well as be able to identify and communicate wins/challenges of the business internally and externally.
• Understand the competitive landscape in assigned segment and/or region and how market conditions can impact CDW and the partner being supported.
• Have excellent knowledge of CDW service offerings and the process in which account managers attach them to client products.
• Maintain effective communications with all stakeholders.
• Provide monthly progress reports to Partner and internal stakeholders.
• Represent the assigned brand in meetings and speak to brand performance, category performance, program/promotion results, and current initiatives.
• Provide comprehensive reporting both internally and externally on brand performance, category performance, industry trends, and market share.
• Success Metrics:
• Meet or exceed designated partner revenue expectations for assigned partner and region.
• Positive feedback from assigned sales channels through bi-annual surveys
• Meeting or exceeding designated partner controllable margin expectations for assigned partner.
• Assigned regions bid pricing usage
• Obtain and facilitate necessary partner and industry certifications.
• Travel as needed.
• Other special projects upon request.

What we expect of you

• Bachelor's degree and 2 years of relevant experience in product data management, partner management, finance, marketing or related
• OR 6 years' experience in product data management, partner management, finance, marketing or related

• OR 4 years' CDW PPM experience and 2 years of relevant experience in product data management, partner management, finance, marketing or related

Preferred skills, experience, and qualitied needed

• Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders, including partner, CDW, and customer executives.
• Proficient in Microsoft Office applications.
• Proficient in CDW tools and process such as SPS, AS400, bid desk, returns etc.
• Demonstrated ability to multitask.
• Demonstrated financial and business acumen.
• Ability to think strategically and analyze information.
• Strong willingness to learn.

Pay range: $56,000 - $78,600 depending on experience and skill set

Annual bonus target of 10% subject to terms and conditions of plan

Benefits overview: https://cdw.benefit-info.com/

Salary ranges may be subject to geographic differentials

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.