Support Staff Quality Review Specialist

Support Staff Quality Review Specialist (QRS) is responsible to complete ongoing audits of Support Staff, analyze collected audit data, identify trends for staff re-training and implement corrective action plans in collaboration with Coordinated Care management. Support Staff Quality Review Specialist (QRS) is responsible for quality assurance, accuracy and overall integrity of the care management records and documentation completed by Support staff. This role is to ensure compliance with NYS DOH and CMS regulations through development of auditing tools and data validation. Provide support to Directors, Managers and Supervisors to ensure that all documentation and reporting requirements are prepared and maintained in a professional and well-coordinated manner. Support Staff Quality Review Specialist is responsible to assist with new employee orientation, training and education of Support staff within the Coordinated Care team