PDS Learning & Development

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

PRIMARY PDS RESPONSIBILITIES

As a member of the PDS L&D Team, you are expected to demonstrate excellence in the following core performance standards:

Accuracy

• All work products must meet established quality standards with minimal errors
• Deliverables must be thoroughly reviewed and validated before submission
• Data entry, reporting, and documentation must be precise and reliable

Timeliness

• All deadlines and commitments must be consistently met
• Project milestones must be achieved according to established timelines
• Proactive planning and time management are essential for success

Collaboration

• Active participation in team meetings, projects, and initiatives
• Effective communication with colleagues across all organizational levels
• Constructive contribution to team problem-solving and decision-making processes

Proactive Communication

• Regular updates to team members and stakeholders without prompting
• Timely escalation of issues, risks, or opportunities
• Clear, concise, and professional communication across all channels

Critical Thinking & Initiative

• Ability to anticipate needs and identify opportunities for improvement
• Propose innovative solutions beyond stated requirements
• Demonstrate strategic thinking in program development and implementation

COMPLETE JOB DESCRIPTION

I. ROLE OBJECTIVES AND RESPONSIBILITIES

Development and Implementation of Learning Programs

• Design and execute high-quality training programs that align with organizational goals
• Tailor learning solutions to meet diverse employee needs and enhance skills

Assessment of Training Needs

• Conduct regular training needs analyses across departments
• Liaise with managers to understand specific skills gaps and training requirements

Program Management and Evaluation

• Oversee the logistics and administration of training programs
• Evaluate training effectiveness through feedback and performance metrics

Collaborative Partnership

• Build strong relationships with internal stakeholders and external training providers
• Facilitate a culture of continuous learning and knowledge sharing

II. TECHNICAL RESPONSIBILITIES

Learning & Development Administration

• Maintain L&D calendar for all PDS learning events
• Coordinate technology product events and training sessions
• Execute all Workday administrative functions including:
  • Attendance tracking and reporting for all sessions
  • Course entry (new courses and updates)
  • Ownership updates and maintenance
  • Monthly reporting on training completions and progress

Program Support and Leadership

• Provide backup support for all PDS leadership and career development programs
• Manage ambassador program (if continued)
• Support Welcome to PDS program evolution (virtual, in-person, and supplemental learning)
• Handle all administrative functions for program evolution

Ingenious Product Ownership

• Lead deployment, rollouts, and kickoff coordination
• Coordinate with Ingenious core team for all activities
• Manage training spotlights and ongoing office hours
• Facilitate PMO sync meetings and provide regular updates
• Coordinate training for all waves of markets and accounts per PDS Ingenious core team requirements
• Track training dates, coordination, and attendance for all events
• Serve as L&D sponsor for Ingenious Champions program
• Integrate all aforementioned items into the IC program

III. KEY STRATEGIES AND ACTIVITIES

Training Needs Assessment

• Schedule and conduct interviews and surveys with departmental people experience partners
• Maintain relevant programmatic data to evaluate success and identify growth opportunities

Program Design and Delivery

• Develop curriculum covering essential skills and competencies based on needs assessments
• Select appropriate instructional methods (online, in-person, blended learning)
• Collaborate with subject-matter experts to create engaging and relevant content

Resource Management

• Allocate budget and resources effectively for training initiatives (with guidance from L&D Partner/Director)
• Utilize existing learning management systems (LMS) for training delivery

Continuous Improvement

• Collect and analyze feedback from training sessions
• Maintain documentation of wins and opportunities
• Regularly update and refine programs based on insights and evaluations
• Provide recommendations for ongoing improvements during QBRs

Weekly Performance Checkpoints:

• Accuracy of deliverables and administrative tasks
• Timeliness of project milestones and communications
• Quality of stakeholder interactions and collaboration
• Proactive identification of opportunities and solutions
• Progress toward monthly and quarterly goals

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.