Principal Trainer, Epic

Posting Date

GENERAL PURPOSE OF THE JOB

Epic Certification in Professional Billing and/or Cadence/Prelude is required for this role. While we would prefer candidates with experience in both areas, we are open to applicants with certification in one of these specialties.

Certified Principal Trainer designation is essential, with at least 2 years of experience as a certified principal trainer in an Epic environment.

Under the direction of the CKD EHR Training Manager, the Principal Trainer is responsible for leading all aspects of training planning, design, development, and implementation for designated applications within the EHR program. This role involves collaborating with business leaders, application analyst teams, subject matter experts (SMEs), key stakeholders, and other learning professionals to create innovative learning solutions that utilize a variety of learning modalities to enhance learner experience and effectiveness. Principal Trainer will manage the creation, testing, and maintenance of training environments and customize training materials as needed. Additionally, this position provides consultation on adult learning principles and support during go-live events to ensure successful transitions to new systems.

ESSENTIAL DUTIES & RESPONSIBILITIES

Curriculum Development and Collaboration

• Design and develop comprehensive training curricula for designated applications, applying significant judgement to ensure alignment with organizational goals.
• Lead the planning, design, and implementation of training programs, utilizing significant discretion and best practices in instructional design to meet diverse stakeholder needs.
• Formulate effective training strategies for designated applications and projects, demonstrating supervisory and discretionary aspects to enhance user engagement and knowledge retention.
• Identify and establish training requirements for Super Users and end-users, including proficiency assessments and ongoing support as necessary, using sound judgment to tailor solutions.
• Serve as a key liaison between end-users and the Epic build team, exercising discretion to facilitate communication and improve training processes and user experience

Learning Experience Development

• Develop learning experiences, including instructor-led training (ILT) and virtual instructor-led training (VILT), by applying significant judgment in designing content that meets user needs.
• Build, test, and maintain the training environment, ensuring it is functional and conducive to effective learning experiences.
• Create and maintain highly organized functional specification documents for the training environments, validating their content to ensure accuracy and relevance.

Supports the training team by:

• Onboarding trainers, supplemental staff, and internal teammates.
• Collaborating with and providing direction to internal staff associated with application and programs to ensure outstanding content creation, deployment, and delivery. (eLearning, web-based training, video, demonstrations, tip sheets, and blended learning).
• Assisting with maintaining a Learning Management System (LMS).
• Designing the course offerings and course catalog in the LMS, and creating an efficient method for self-paced trainings.
• Conducting classroom, one-on-one, and virtual training as needed
• Providing consultation on best practices for creating learning experiences and leveraging common standards and templates.

Other duties as assigned.

EDUCATION AND EXPERIENCE

Required

• Bachelor's Degree or a combination of education and/or progressively responsible work experience in related area may be substituted in lieu of degree on a year-for-year basis.
• Consultative experience working with physician practices
• Experience leading large teams and/or complex projects
• 2+ years of prior Epic training, instructional design and content creation experience
• Capacity to manage multiple competing objectives and to clearly communicate results
• Ability to lead others and to communicate the importance of training to all stakeholders
• Experience with project management, adult education, and curriculum delivery
• Strong organizational and coordination skills; ability to sequence activities logically
• Ability to develop and adhere to time schedules in order to meet project deadlines

Preferred

• Healthcare IT experience
• Epic Principal Trainer Curriculum Certification
• Epic Application Certification

TRAVEL AND TIME REQUIREMENTS

Travel: 10-30%, a minimum of 4 trips per year

Nights/Weekends: Occasional evening meetings

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits:Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family:Family resources, EAP counseling sessions, accessHeadspace , backup child and elder care, maternity/paternity leave and more
• Professional development programs:DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

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At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.