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Senior Patient Liaison

Providence Health & Services
medical insurance, life insurance, parental leave, 401(k)
United States, Montana, Missoula
Sep 06, 2025

Description

Supports the implementation, management, and support of St. Patrick Hospital in Missoula, and St. Joseph Hospital in Polson, Montana - acute and ambulatory Medication Assistance Program; Responsible to carry out the daily workflow, such as: Conduct patient interviews, Support patient financial applications and review for completeness, Assign level of poverty/access to medication assistance, Document in EPIC, Receive and encourage referrals for patient needs/access to care, Work within and facilitate manufacturer assistance programs, Develop workflows to efficiently and effectively track, monitor, support, evaluate, and direct the appropriate application of the defined policies and procedures supporting the Medication Assistance Program. Also assists community members in selecting appropriate Part B medical insurance plans based on their medical needs.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St. Patrick Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we Providence know that to inspire and retain the best people, we must empower them.

Required qualifications:



  • Coursework/Training: State Health Insurance Certification required within one year of hire into the position.
  • 4 years Experience in a health care setting.


Preferred qualifications:



  • Coursework/Training: Pharmacy Technician, Medical Assistant, or Healthcare related area of study or equivalent experience/training.
  • Associate's Degree in Healthcare related area of study.
  • Lean Experience.


Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."

About the Team

Providence has a long-standing tradition of caring for residents in western Montana since the Sisters of Providence arrived in the state in 1864. As one of Montana's largest health care providers, Providence works collaboratively across traditional boundaries to develop patient-centered practices that help make lifelong quality care accessible and affordable.

Our award-winning and comprehensive medical centers include Providence St. Patrick Hospital in Missoula and Providence St. Joseph Medical Center, a critical access hospital in Polson. Our not-for-profit network of services also include physicians, more than 40 clinics, care centers, hospice and home health programs, and other diverse community services.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 386807

Company: Providence Jobs

Job Category: Patient Services

Job Function: Clinical Support

Job Schedule: Full time

Job Shift: Day

Career Track: Clinical Support

Department: 3500 COMMUNITY HEALTH INVEST

Address: MT Missoula 902 N Orange St

Work Location: Providence Center-Missoula MT

Workplace Type: On-site

Pay Range: $20.31 - $31.08

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.


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